This research aims to analyze the factors that are considered by consumer when using online travel agent and to analyze the position of the two online travel agents discussed in this research, which are Traveloka and Pegipegi.com. The data were collected by distributing questionnaires to two hundred...

This study aims to analyze the influence of lobby atmosphere elements on the overall impression of guests who come to three-star hotels in Bandung City. The research method used is quantitative descriptive. The data was taken using a questionnaire and the sampling technique used was purposive sampling...

This study aims to analize service failure and recovery in hotel industry. A qualitative research method is used, and the techniques to collect data are interview to seven respondents and secondary analysis data. This study found that there are 25 types of service failure, which were divided into eight...

Interaction between tourists and local peoples are important to make a different experiences and knowledge for tourists that have been come visiting. On the previous study, the research context about interaction was more used in the relation of tourists and local residents around the tourist destination....

Tourism Competency Certification is a policy formulated by the government to increase the qualification of Indonesian labors in the hospitality industry. All previous researches showed that Tourism Competency Certification does not work well. This research focuses on the perception of hotel employees...

In recent years, halal food tourism has established itself as one of the key elements of the enhancement, sustainability, and consolidation of halal tourist destinations. Along with it, Indonesia is one of the countries with the largest Muslim population in the world, which has teenagers who love culinary...

Halal tourism is developing fast in response to tourist demands for Islamic values-based tourism products and services. Halal tourism development is actually able to drive the local economy through the opportunities of small businesses and creative industries for local communities. Such tourism development...

The development of world tourism, especially in the tour and travel business is influenced by Information Communication Technology (ICT). The effective use of ICT added values to products and services that continue to develop business electronically (e-business). By doing e-business, companies tend to...

The purpose of this study is to determine the internal and external factors that makes Chinatown a halal gastronomic destination in Bandung city in order to get its development strategy. The study uses qualitative and quantitative methods (mix method research) as well as SWOT analysis. The data collections...

The current problem in this modern era is that some young people is trapped in daily activities that give no contribution for their social environment. As educated and experienced human resources, young citizens should be able to engage themselves in any kind of social acitivities. Therefore, they can...

This study aims to determine the characteristics of consumers who visit a restaurant namely Dropbox Resto & Cafe and to find out how consumer behavior patterns determine the decision to choose Dropbox Resto & Café. This study uses a descriptive qualitative method. Unit analysis in this study are guests...

Bandung is one of the cities developing halal destinations in West Java. With a variety of attractions and supported by various facilities, the accommodation sector in the form of sharia hotels and halal-certified restaurants experienced growth as a step to accommodate Muslim tourists who visit the city...

Travel India Professionals is currently facing a problem that has an impact on the declining consumer’s interest to purchase through E-Commerce in Viator. Efforts were made to improve purchasing decisions in Travel India Professionals by increasing E-Commerce which includes Transaction/cost, Interactive...

Hotel concordia is one of the local three stars hotel (that) located in Bandung which ( is) always strives to maintain and improve customers loyalty. The problems hotel Concordia encountered is what efforts that can be done to improve customers loyalty in Hotel Concordia by increasing customer perceived...

Crowne Plaza Bandung is a 5 star class hotel in the city of Bandung which is an international chain under the auspices of the Intercontinental Hotels Group. Crowne Plaza Bandung currently has problems with marketing which has an impact on the decline in hotel room occupancy. Efforts are being made to...

Angleng is a traditional dessert from Sundanese ethnique and has become one of the gastronomic heritage in West Java. This sweet dessert is hard to find, that is why Angleng needs to be preserved. The reason is this dessert has become the main dessert in Sundanese traditional events, such as wedding...

This study was conducted to find out the perception of gastronomic heritage restaurant according to the viewpoint of tourists as consumers in the city of Sukabumi, Indonesia. The method for this study is mixed method with approach of research method using descriptive analysis. The authors distributed...

Surakarta has the potential of gastronomic heritage tourism. The diversity of cuisine becomes the power of Surakarta as a tourist attraction. Municipality of Surakarta stated that their Long Term Development Plan for 2005-2025 will develop cultural heritage tourism and traditional values, historical...

Indonesia has a variety of tourism destinations that are potential and meaningful. The historical value contained in it can be developed so that it also has commercial value. It can be seen significantly that the tourism sector has become an industry that contributes a lot in providing high foreign exchange...

This research aims to know the public awareness on Indonesia tourism promotion and culture image displayed in Indonesian currency, specifically on the 2016 Year Emission rupiah banknotes. The measurement of the awareness is according to one of the national currency's purpose, which is as a promotion...

This research aims to explore the six tourism components of Bogor City, West Java-Indonesia and investigate the perspective of hotel and restaurant industry toward the development of sustainable urban tourism destination. This study used a qualitative-exploratory approach, based on four (4) aspects of...

The ASEAN Economic Community (AEC) is an initiative of ASEAN countries to realize ASEAN into a solid and calculated economic area in the international economic arena. Human Development Index (HDI) is a method used to measure the success or failure of a country or region in the field of human development....

Religious Tourism is one of the important pillars in building a community without ethnic, racial, religious and inter-group boundaries. Besakih Temple in Bali is an example of a Hindu sacred place of worship that also provides a place of worship for adherents of other religions, such as mosques and churches....

Tourism development in various regions has both positive and negative impacts on various aspects of life. Sustainable development with regard to community perceptions and participation is a step taken to avoid the negative impacts of tourism development. Based on a research, public perceptions influence...

The role of GIS in tourism development has been known as an effective tool. Its ability to group the spatial data based on certain criteria is very helpful for decision making in the tourism sector. In this study, GIS is used to analyze the readiness of the region in developing its tourism sector. Four...

This study aims to find out the model of tourism village-based service learning as a strategy in developing tourism potential in the region. Qualitative approach was used in this study. The required data was collected through interview and observation methods. The locations of this research are Bandung...

This study aims to explore the readiness of local communities towards the development of tourism villages in the Jelekong Art & Culture Village, Bandung. The subject in this study were the local communities of Jelekong Village. The data were obtained from the distribution of closed-end questionnaires...

The factor of hotel choice attributes is a useful thing to understand what the hotel attribute considered to be important for the guest therefore it can influence the guest in choosing a hotel, especially for business travelers and leisure travelers. This study aims to analyze the factor of the hotel...

Hotel attribute is the dimension found in the hotel that can affect guest satisfaction. The purpose of this study is to find the influence of hotel attributes on guest satisfaction staying at three-star hotels in Bandung City. Descriptive quantitative method was used. In this study, questionnaires were...

In the tourism development, there are several major issues discussed as research topics, one of them is the issue of customer loyalty. Guest loyalty is very important the hotel management should pay attention to it. Hotel Concordia is one of the two-star hotels in Bandung that has a problem of the low...

Customer Satisfaction becomes an issue that is being observed in tourism industry, where tourists’ satisfaction is influenced by attributes at tourism destination. The level of satisfaction can be measured by means of comparison between expectation and perceivetion. Present study aims to find out the...

Jakarta Convention Centre is one of the venue where many events are held. The problem faced by Jakarta Convention Centre is the fluctuating and declining of the number of events that are held. Based on the results of pre-research, they are caused by the dissatisfaction of the client in holding the event...

This conceptual paper discuss the coffee tourism development potential and its impacts. Literatures are being used to explain the benefit and consequences to local communities. It also discussed the marketing opportunity for coffee tourism

The ASEAN Economic Community was formed with the aim of achieving the perfection of economic integration in the ASEAN region which is believed to provide tangible benefits for all elements of society. On the other hand, the use of technology in the company will also affect how much work is needed. Technological...

Tourism industry depends on the information. The industry also has a high product complexity, demand uncertainty, and very dynamic. This research aims to analyze the complexity and dynamics of tourism supply chain management (TSCM) after natural disaster crisis in a tourism destination. The study was...

The trends and promising outlook of the global tour and travel (T&T) industry over the next decade offer opportunities for tourism and hospitality (T&H) educators to react and prepare a knowledgeable, highly-skilled workforce. As such, T&H educational setting done by curriculum should distinguish a specific...

This research used Experiential Marketing in order to develop visitor activity at Satria Mandala Museum. Activity is an attraction of a museum. As an attraction, a museum needs some development. The sample in this study were visitors of the museum. Collected data were analyzed by using partial correlation....

This research aims to measure customer needs and satisfaction in State University of Jakarta or Universitas Negeri Jakarta (UNJ) postgraduate program. The approach used in this research is quantitative and qualitative approach or often known as the Mix Method Approach. The methods used in this study...

Indonesian tourism is one of the contributors to non-oil and gas foreign exchange. This field is very capable, supported by a wealth of local culture, beautiful nature, friendly people. Schools need curriculum tools that address the challenges of the tourism industry. Curriculum in every society or culture...

Halal tourism destination has been one of the programs of the Ministry of Tourism of the Republic of Indonesia. One of the halal tourism destinations in Indonesia selected as the world’s best destination is Lombok Island. In addition, one of Indonesia’s 10 halal tourism destinations which has made tourists...

Ciseeng Village is one of the villages in Ciseeng sub-district, which is also the location of Minapolitan Region. Minapolitan development is focus on the fisheries sector. Along with the program, it is known that Ciseeng village has natural resources that are potential to be natural tourism. On the other...

Tourism activity producing new learning experience that combining education with tourism is called edu-tourism. Edu-tourism objects consist of ecotourism, cultural heritage, tourism of village/ farming, and student exchange among educational institutions. Geography literacy is knowledge of geography...

This research aims to discover the availability of Urban Green Open Space in Muara Enim, South Sumatera, Indonesia. The research focus on the needs of oxygen for short, middle, and long periods of time. Research method that is used is qualitative descriptive. Data sources of this research were taken...

Every region has its own excellence that can be special tourism destination of the region. The amount of visitors that come to the offered tourism destination is determined by the presence of attraction in that area. This research aims to analyze some factors that influence tourists's decision to visit...

Repeat tourism has drawn increased interest among researchers recently. Various aspects of repeat tourism have been studied addressing key issues such as definition, methodology and underlying mechanism. The current article aims to highlight the discrepancies found in the research via a review of existing...

This study aims to create a game-based model on environmental insight to improve the behavior of clean and healthy life students of one of the Elementary Schools in Indonesia considering that clean and healthy behavior is something that is needed to support the daily activities of the students, this...

It is known that the internet altered the business model of the travel industry. Due to the exponential growth of its' users, several companies established online booking services. For instance, Traveloka.com and Tiket.com in airline ticket booking and the Rajakamar.com in hotel reservation. Online Travel...

Religious Tourism in the last two decades has been an important pillar in the development of a peaceful and moderate society. Funeral complex of Sunan Gunung Jati (Cirebon) and Pura Tanah Lot (Bali) are visited by various religious and ethnic tourists. Umrah worship is also enlivened by tours to Baitul...

This article came from authors’ restlessness regarding the life of Cikondang traditional village which has not been empowered and optimized as a source of learning through tourism activities. There are several things highlighted in this article. First, in this era, young generations would rather go to...

The ASEAN Economic Community was formed with the aim of achieving the perfection of economic integration in the ASEAN region which is believed to provide tangible benefits for all elements of society. The phenomenon of globalization can be seen from the growth of cross-border economic activities in various...

The background of this research was the low level of quality of social capital, concerns about the state of education in Indonesia, and the very low level of interest in reading. From these problems, it is necessary to develop social capital through collaboration between the community and the government...

The purpose of this research is to get the responses from Sasak Sade people towards cultural tourism to increase the social welfare of the community whom involve in tourism activities that has been done in Sasak Sade. Based on the research that is conducted in Sade Village, Central Lombok, West Nusa...

The aim of this study is to identify the implementation of volunteer tourism experience on the volunteer program in Friends of The National Parks Foundation (FNPF). This research use the quantitative approach, with the number of samples are 88 respondents. The method used in this study is descriptive...

The marketing to tourism has expanded into numbers of methods, one of them is the use of videograph, which becomes one general strategy in the promotion, but on the other hand still could not increase the amount of visitors. This indicates the need for a new and different strategy to promote the site....

Development of ecotourism in southern coast of West Java did not receive enough government attention and should be well managed with variation of interesting tourist activities. This study aims to identify, analyze opportunities and constraints in the development of tourism activities on the southern...

With an area of 50.13 ha, Tidung Besar Island still could not accommodate the high number of tourist. This shows that the carrying capacity of tourism on the island is still inadequate. This research aims to analyze island spatial planning, tourism carrying capacity, and how the layout according to...

Students are ‘engaged’ in the community when they play a significant part in the discussions, considerations, decision-making, and implementation of a program that is designed to be closely related to the concerns of both the students and the community. The study describes the implementation of creative...

Baduy Traditional Village, which is a cultural tourism, still faces the problem of the low revisit of tourist intentions. Therefore, Baduy Traditional Village seeks to improve revisit intention by creating a memorable experience consisting of memorable experiences which consist of perceived opportunities...

This study aims to analyze the implementation of six (6) sharia principles at Unisi Hotel in Yogyakarta, Indonesia, and to find out the opportunities and challenges of sharia implementation at Unisi Hotel. Sharia principles in hotel not only in terms of halal consumption (food and beverage) but including...

One of the students’ orientations in choosing a department in college is their future career. However, several previous studies confirmed that learning experiences can influence students' future interest in continuing their careers in line or even leave it. This study aims to investigate the influence...

Tourism is an important sector in increasing a nations foreign exchange income, especially for local government revenue, in regions with a tourism industry. Aceh’s provincial government is working continuously to optimize its nature tourism potential. Aceh Besar regency is a region with tremendous potential...

Geoutourism is one form of alternative tourism for tourists visiting Bandung, to support the development of geotourism in the Bandung Basin, the first thing to do is to adjust the understanding of the scope of geotourism to nature-based tourist attraction through geotourism reinterpretation in policy...

The Province of North Kalimantan which was previously part of East Kalimantan Province is located in two main tertiary sedimentary basins which have a major influence on the process of forming mineral resources in this region. This makes North Kalimantan Province have a geological diversity which is...

Community life with local wisdom is always interesting to discuss, especially local wisdom is really different from the lives of people in general. Indeed, the values of local wisdom contained in a particular area are sacred and must be maintained. However, often the values of local wisdom are only stored...

This paper aims to assess farmers’ responses to the tourism village program being introduced, the role of the apparatus (program implementers), as well as influential (driving and inhibiting) factors for the empowerment of rosella farmers as the main component of tourist villages in Cikondang. It is...

This study aims to identify Bandung residents’ recreation behaviors which are categorized by gender and analyze its differences with statistical test. The research was conducted to one hundred and six selected samples consisting of men and women who currently resided in Bandung starting from the teenagers...

Good knowledge make visitors understand how to behave properly in conservation areas. This study aims to analyze the relationship between knowledge and attitudes of visitors as the basis for the development of interpretation media in Tahura Djuanda. This research uses quantitative descriptive method...

The results of the study showed that there was a high level of intolerance and potential for radicalism in West Java. The current field studies in six regencies and cities (Sukabumi Regency, Sukabumi City, Cianjur Regency, Kuningan Regency, Indramayu Regency and Cirebon City) in West Java showed that...

Batik is originally developed by women to be a craft that contains phisolophy, character and value of art, and becomes a part of Indonesia culture. It is expected that Batik is able to cope with modernization and maintain its tradition at the same time. Batik has been proven to develop rapidly in several...

Culinary tourism is believed to bring both economic and cultural benefits to the community. Bandung which is in Indonesia is known for its innovative and various foods which make Bandung famous as a culinary tourism destination. This study was conducted to analyze the image built within the customer...

The purpose of this study is to determine and analyze the factors that affect customer satisfaction among generation Y at Traditional Sundanese restaurant in Bandung. Three restaurants were selected as the objects of this study. All the three are the most widely recommended through the internet. The...

The purpose of this Study was to investigate the effect of costumer ethnocentrism on purchase decision of a specific type of food. The concept of costumer ethnocentrism itself has been a phenomenon in developing countries as well as in Indonesia. It is necessary to conduct a study to find out the tendency...

Government of Indonesia considered that Middle Eastern tourists are an important market share to develop. Thus, understanding the characteristics and behavior of tourists are needed for sustainable marketing activities since it can help in marketing and product planning and development which can increase...

The purpose of this study is to compare the cultural heritage tourism preservation in two heritage sites between Kota Tua Jakarta in Indonesia and Old Town Central in Hong Kong. The study focused on preservation system and efforts such as funding, management, ownership, stakeholder’s involvement, spatial...

The interest of a traveler, especially the millennial generation has shifted in terms of accommodation. Accommodation is not just a temporary place to stay while they are traveling. The millennial generation, which is currently doing a large number of tourism activities, likes to look for new, spontaneous,...

This research aims to examine the use of Learning Management system in tourism higher education by gaining perspectives from the lecturers as Generation Y and the Universities Students as generation Z. Analyzing views related to experiences and expectations of the learning system in the future. Focus...

This study aims to analyze the influence of tourism products, destination image, and word of mouth on the decision to visit the Rantih Village. The type of this research is explorative research. The research method used is a questionnaire of 125 domestic tourists who visit the Rantih Village. The sampling...

Indonesia has a variety of cultures and traditions that are still maintained by the people to this day. Among the diversity of cultures and traditions that still exist until now is eating culture, one culture that continues to be maintained. One of the areas in Maluku province, is Wayame Village, Ambon....

Most research concluded that the development of Islamic tourism was associated with business and economic factors, namely the matter of seeking benefits from the development of Muslim tourism behavior. Research on Islamic tourism only made the connection between religion and tourism behavior but it did...

Indonesia has 237.64 million population and 88.10% of the total population are Muslim, along with this, it is necessary to understand the concept of halal food and beverage for consumers and food vendors. The purpose of this study is to observe how the perception of halal according to the food vendors...

The industrial revolution has gotten into our life. It is important to find out a solution of incompatibility labour with the world of work. The relevance of education and work needs to be adjusted to the development of the era and education science. The tourism department is known to absorb a fairly...

Passenger satisfaction is an important goal of an airport to provide services in an airport. Passenger satisfaction arises when an airport can provide facilities provided more than passenger expectations. On this research, the independent variable (X) used is Airport Service Quality consisting of Servicescape,...

Hiking is one of the active sport tourism types popular among tourists in Indonesia since many of mountains in Indonesia support this activity. Besides the desire to hike, tourists are also looking for an impressive experience, this perceived experience will then encourage the behavior of tourists in...

This study is aimed to find out the impact of nature experience on revisit intention at Mount Ciremai National Park. The independent variable (X) of this study was nature experience, concerning about educational, escape and aesthetic dimensions. Whereas the dependent variable (Y) of this study was revisit...

Stress in the workplace has became a major problem for employees and company. From the previous studies, several inconsistencies have been found. This study is an empirical verification aimed to analyze the stress differences on the gender and age of the employees in restaurant industry. This study utilizes...

Abstract—The strategic location of Taman Wisata Alam Pantai Carita is not far from the capital city of Jakarta and easy to access by public transportation. It takes two hours from Jakarta. Strategic location is supported by its natural tourism potential to be an attraction for tourists. The high level...

The number of foreign tourists visiting Indonesia from year to year is increasing. Spiritual tourism has recently become a new trend in the tourism industry. Spiritual tourism highly values local culture, loves nature and the environment, and tourists who come also are taught to get to know local culture....