Analysis of Tourism Supply Chain Management after The Eruption of Mount Agung, Bali

Keywords

tourism supply; chain management; fuzzy logic.

Abstract

Tourism industry depends on the information. The industry also has a high product complexity, demand uncertainty, and very dynamic. This research aims to analyze the complexity and dynamics of tourism supply chain management (TSCM) after natural disaster crisis in a tourism destination. The study was located in Ubud, Bali the famous village tourism area that lures a significant number of international tourists. It analyzed how TSCM worked after the tremendous eruption of the highest mountain in Bali, Mount Agung. This article described seven keys of TSCM which are analyze the situation in Ubud after the eruption. The seven keys are demand management, two-party relationships, supply management, inventory management, product development, coordination of tourism supply chain and information technology. This research is conducted by analyzing data with Fuzzy Logic Analysis. The result shows that several factors need to be improved, such as demand management, cooperation between tourism business and related industries, the relationship between local government and tourism supplier. The information network shows good progress. However, the competence of human resources who work in the field of information and technology still needs some improvements

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - I.G.P.B  Sasrawan Mananda
AU  - W. Citra Dewi
PY  - 2019/06
DA  - 2019/06
TI  - Analysis of Tourism Supply Chain Management after The Eruption of Mount Agung, Bali
BT  - Proceedings of the 3rd International Seminar on Tourism (ISOT 2018)
PB  - Atlantis Press
SP  - 162
EP  - 165
SN  - 2352-5398
UR  - https://www.atlantis-press.com/article/125909371
ID  - Mananda2019/06
ER  -