Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022)

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56 articles
Proceedings Article

Peer-Review Statements

Eva Hotnaidah Saragih, Rike Penta Sitio, Rosita Fitriyani, Dhinar Silalahi, Yeneneh Tamirat Negash
All the articles in this proceedings volume have been presented at the 4th Asia-Pacific Management Research Conference on May 18th–20th, 2022, in Universitas Katolik Widya Mandala Surabaya, Indonesia. These articles have been peer reviewed by the members of the Scientific Committee and approved by the...
Proceedings Article

Green Innovation in Marketing Research: A Systematic Literature Review and Bibliometric Analysis

Yunita Budi Rahayu Silintowe, I. Made Sukresna
This study critically reviews the main perspectives and topics in green innovation in marketing research. The purpose of this article is to provide an in-depth understanding of green innovation from a comprehensive overview, analyzing articles and bibliographic information through a systematic literature...
Proceedings Article

International Marketing Channel: Systematic Literature Review 2010–2021

Aprillia Elly Kusumastuti, I. Made Sukresna
The scope of international marketing channel research has expanded significantly. Initially, the literature focused on the factors influencing the expansion of international marketing channels. The literature now includes a wide range of topics related to the challenges of selecting channel structures...
Proceedings Article

Online Teaching - Learning During the Pandemic Coronavirus Disease (Covid-19)

Case Study: STMIK Rosma

Lila Setiyani, Sri Purwani, Anggi Elanda, Darmansyah, Yeny Rostiani
At the end of 2019, the world community was shocked by the outbreak of a new virus, namely the coronavirus disease. In Indonesia itself, various efforts have been made to prevent the spread of the virus, including by implementing Large-Scale Social Restrictions or PSBB. The implementation has an impact...
Proceedings Article

The Relationship Between Money Supply and Stock Return, Before and After Quantitative Easing Policy

Yung-Shun Tsai, Chun-Ping Chang, Shyh-Weir Tzang
This study uses the vector autoregressive model to examine the relationship between money supply and stock return, before and after the quantitative easing (QE) policy of the United States. The following results are obtained. (1) In Taiwan, the relationship between money supply and stock returns was...
Proceedings Article

Enhancing Behavioral Support for Change: The Role of Employee Participation and Change Self-efficacy as Predictors

Zulkifli Nurul Haqq, Haerudin, Suwardi
This study aims to investigate the effect of employee participation and change self-efficacy on two active aspects of behavioral support for change (i.e., cooperation and championing). Also, this study attempts to examine the mediating role of change self-efficacy those relationship between employee...
Proceedings Article

Factors Affecting Consumer’s Online Shopping Behavior During the Covid-19 Pandemic: An Integrative Model

Nguyen Thi Mai Anh, Nguyen Thi Hue
Along with the development of the Internet and digital technologies, online shopping is becoming more and more popular worldwide in recent years. It is worth noting that online shopping has been increasingly noticeable by consumers in the half of 2020, since the COVID-19 pandemic outbreak. Amidst the...
Proceedings Article

Innovation Capability in Manufacturing Firms: A Systematic Literature Review and Research Agenda

Ratih Hesty Utami Puspitasari, Amie Kusumawardhani
This study investigates the development of Innovation Capability, including defining innovation capability and determinant factors of its development in logistic firms. The systematic literature review on the topic has evolved exponentially during the last decades. However, the divergence of the research...
Proceedings Article

Indonesia Capital Market Recovery: An Analysis

Pandu Adi Cakranegara, Bastanta Prawira Tarigan
The capital market is an important integral part of the economy. The Indonesian capital market is growing at a higher pace compared to the Indonesian economy. An interesting phenomenon that occurred during the Covid 19 Pandemic was that the recovery of the capital market in Indonesia happened before...
Proceedings Article

Foreign Workers and Investors in Indonesia: Border Control Practices and Challenges During the Covid-19 Outbreak

Ridwan Arifin
Flocks of foreign nationals as top-level managers, high-skilled workers, and investors are encouraged to work at multinational companies and invest a great amount of money in some national strategic projects during the Covid-19 pandemic. The Indonesian government has responded to these situations, particularly...
Proceedings Article

Do Women on Board, Institutional Ownership, and Governance Committee Relate to Environmental, Social, Governance (ESG) Disclosure?

Nikita Lee, Zaidan Al-Baihaqi Heryana, Nora Sri Hendriyeni
The ever-increasing market demand for transparency of performance information and company policies regarding the disclosure of Environmental, Social, and Governance (ESG) practices encourages shareholders to use ESG in assessing the quality of company management. This study aims to examine the influence...
Proceedings Article

An Empirical Study on the Customer Satisfaction of Taiitang’s Chinese Numerology Consulting Service and Products

Yueh-Hsuan Lee, Li-Shiue Gau, Shu-Hua Liao, Pao-Hsiang Lin, Yung-Mao Seieh, Chung-Hsing Huang
Taiitang (太乙堂) I Ching and geomancy research and coSnsulting center in the middle of Taiwan provides Chinese numerology and astrology consulting service and products such as “lucky seal (開運印鑑 in Chinese).” Along with the consulting service, the lucky seal is recommended after a special personal blessing...
Proceedings Article

The Implementation of Industry 4.0 in Indonesian Museums

Terrylia Feisrami, Erlinda Nusron Yunus
This research examines how far the industry 4.0 Initiative is implemented in Indonesian museums by observing both sides of museum management and museum visitor. This study is explorative and utilizes both qualitative and quantitative methods. Twenty-four Indonesian museums are interviewed. The research...
Proceedings Article

Investor Sentiment and Business Cycle

Mei-Hua Liao, Chun-Min Wang, Ya-Lan Chan
We compare the causal relationship between investor sentiment and the business cycle by both foreign and local investor sentiments. Then we compare the difference in a bear or bull market, and the difference in industries.
Proceedings Article

Service Quality Dimensions of Crypto Assets Platform in Indonesia

Ronny Immanuel Hutauruk, Erlinda Nusron Yunus
Crypto asset platforms in Indonesia have great potential to grow in the future and the competition in the industry will increase. This study aims to determine the quality dimensions based on user expectations and perceptions of the service quality of crypto-asset platforms in Indonesia. This study uses...
Proceedings Article

Developing Business Model Innovation by the Value Proposition Integration in Engineering Consulting Firm

Ainur Ridho Kurnia Setiawati, Melia Famiola
The consulting firm’s role has become inevitable because of the scarcity of expertise in most companies in Indonesia. The consulting engineering firm provides study, analysis, and judgment to make a quick and correct decision on their asset. Nevertheless, the requirement is varied between sectors, and...
Proceedings Article

Bibliometric Analysis of Research Related to Small and Medium-Sized Enterprises in Vietnam

Ton Nguyen Trong Hien, Pham Thien Vu
Small and medium-sized enterprises (SMEs) play a major role in economic growth in developing countries. For Vietnam, research on issues related to SMEs has grown significantly, as evidenced by increased interest and publication momentum by academic scholars. This study contributes an overview of the...
Proceedings Article

Management of Counselling Services and Digitalization of Early Detection Mental Health Disorders Reducing High Risk in Education

Awang Saputra, Muhamad Fauzi
Management is an essential reference in overcoming problems to achieve goals, including mental health counseling services in schools that require students to obey them. The low awareness of stigma and shame towards early detection of mental health both require management to create mental health schools...
Proceedings Article

Analyzing the Suitability of Time Series and Associative Forecasting Methods for Cotton Bud Product

Siti Cahya Santini, Devilia Sari, Lidya Nur Assifa
At PT DBAS, the main problem is the problem of BABY-GRADE-A supply/demand. If a production shortage occurs, the company loses sales leading to overwork and costs. Likewise, suppose there is overproduction, even though the product is durable with a more extended expiration date. In that case, warehousing...
Proceedings Article

A Marketing Communication Strategy for Informal Workers BPJS Ketenagakerjaan 2022–2024

Rizky Julianawati, Riama Y. Simamora, Pepey Riawati Kurnia, Rike Penta Sitio
Social security provided by BPJS Ketenagakerjaan is mandatory for all workers in Indonesia. However, data for 2021 shows that active participants in the BPU (informal) segment are only 6% of the potential data set by Bappenas. This study aims to formulate a marketing communication strategy for the BPU...
Proceedings Article

Firm Value Effect of Managerial Ability and External Control Mechanism: Mediation Role of Financial Reporting Quality

Fransiskus Eduardus Daromes, Suwandi Ng
The aim of this study is to prove that managerial ability and external control as proxied by audit quality are predictors of financial reporting quality which in turn affect firm value. The empirical model of this research is constructed on the basis of Stakeholder Theory and Agency Theory. The population...
Proceedings Article

Publications of Toba Bataknese Culture (Multimodal Analysis of ZONABATAK Instagram Account Uploads)

Marudut Bernadtua Simanjuntak, Ninuk Lustyantie, Ifan Iskandar, Aceng Rahmat, Samsi Setiadi
The existence of social media, such as Instagram, Facebook, and Twitter, makes it easier to promote and introduce a product or work, whether for personal, group, ethnic, or national interests. Especially in a pandemic situation, literary works and regional (traditional) arts and culture, usually shown...
Proceedings Article

Analysis of the Use of Mobile Banking Using the Unified Theory of Acceptance and Use of Technology (UTAUT-2), Trust and Word-of-Mouth (WOM) for BNI Customers in Bandung

Cucu Alex Zaenudin, Dodie Tricahyono
The current digital era 4.0 encourages various business sectors to carry out digital transformation, one of which is carried out by the banking sector, which has begun to utilize smartphone technology in conducting digital-based banking financial transactions using mobile banking applications. However,...
Proceedings Article

The Influences of Perceived Credibility and Consumer Attitude Towards Purchase Intention of Some by Mi’s YouTube User Generated Content

Rheina Febriane, Wahyudi Wibowo, Yulika Rosita Agrippina
User Generated Content (UGC) has become one of the media to share opinions or aspirations from social media users. One of the social media that can be used for UGC is YouTube. People tend to watch UGC videos regarding product reviews before making the decision to buy a product. One of the products where...
Proceedings Article

A Case Study of New Era Art Resort & Spa About Its Business Evolution and Coping Strategies with Covid-19

Tsai-Yu Lai, Li-Shiue Gau, Chung-Hsing Huang
This case study takes the “New Era Art Resort & Spa” as the study case. This research aims to explore the evolution of its business models and managerial strategies used when facing the business crisis caused by Covid-19. For research methods, this study adopts the case study method and inquiry research...
Proceedings Article

The Impact of Security and e-WoM to Purchase Decision with Trust as Mediator in Online Shopping Through the Shopee Application

Novena Qirana Ranti, Deatri Arumsari Agung, Lena Ellitan
The number of e-commerce popping up in Indonesia, shifting Indonesian buying behavior from offline to online. The largest e-commerce company in Indonesia now is Shopee, therefore this research aims to analyze the impact of security and electronic word of mouth (e-wom) on purchase decisions with trust...
Proceedings Article

Influence of Organizational Change on the Employee Performance of PT. PLN (Persero) ULTG Bintan

Dwi Septi Haryani, Yoga Akbar Bastanta
Over time, Indonesia grows and continues to innovate in the industrial sector. Therefore, PLN, as one of the State-Owned Enterprises (BUMN), is expected to continue to innovate to assist industrial development through increasing investment and providing reliable electricity. PT. PLN is carrying out a...
Proceedings Article

Exploring an E-Commerce Business Model for Pets from the Perspective of Service Blueprints: The Company of Fan Ai Pet

Tsai-Yu Lai, Li-Shiue Gau, Chung-Hsing Huang
Since the Covid-19 pandemic increased the chance for people to stay indoors, this likely pushed entrepreneurs to use e-commerce platforms for business and led to a higher demand for pets as companions. The primary purpose of this research attempts to construct comprehensive pet e-commerce for the case...
Proceedings Article

Strategy in Increasing “My Keranjang” Income as Micro Small and Medium Enterprises (MSME) Through Digital Marketing

Fitra Pinandhita, Ana Dhaoud Daroin
This study is intended to determine the strategies used to increase MSME income through digital marketing. The sample in this study was selected based on the following criteria: 1) MSMEs that develop through digital marketing; 2) MSMEs have achieved international market share, so they are relevant to...
Proceedings Article

Improving School Experience Through Design Thinking

Muhammad Hasim Habibil Mustofa, Cyntia Keliat
Changes and uncertainties have become the highlight of everyone’s life in the 21st century. It is unavoidable that agility becomes the survival kit, specifically in how society, economics, technology, and job requirements have been going. Thus, education must respond by providing services and upgrading...
Proceedings Article

Fashion-Buying Decisions at Shopee Are Influenced by Price, Convenience and Trust

Tin Agustina Karnawati
Advancement in technology positively impacts easier communication technology that meets human needs. Shopee has become one of the marketplaces preferred by the public with increased usage, mainly as a practical shopping of a product. Online shopping trends have become an interesting choice in providing...
Proceedings Article

Family-Friendly HRM Policy in Kepulauan Riau, Indonesia

Mirza Ayunda Pratiwi, Eka Kurnia Saputra, Muhammad Rizki, Dwi Septi Haryani, Anggia Sekar Putri
UNICEF suggested implementing a Family Friendly Policy (FFP) to save future generations, promote gender equality, longer life expectancy, reduce poverty, and sustainable growth. FFP can promote work-life balance, healthier, happier families, and better job performance. Therefore, the human resource department...
Proceedings Article

Contributing Factors to Women Start-ups Leaders’ Survival Through the Pandemic in Indonesia

A Qualitative Approach

Deatri Arumsari Agung
This study aims to identify the factors impacting their entrepreneurial journey in the national innovation system and to develop a conceptual framework for the sustainable development of women enterprise leaders to survive through the pandemic. A multiple case study approach is used in this study, in...
Proceedings Article

Should I Blow the Whistle? An In-Depth Study Towards Revealing Determinants of Whistleblowing

Erlinda Nusron Yunus, Yunita Andi Kemalasari
This study explores why employees in an organization report or do not report unethical practices in the workplace. This study applies a qualitative approach using focus group discussions to 19 informants selected based on employee characteristics (such as type of employee, tenure, and managerial position)...
Proceedings Article

Qualitative Paradigm of Risk Management

Lufina Mahadewi, Surachman Surachman, Djumilah Hadiwidjojo, Nur Khusniyah Indrawati
Researches on risk management in the context of entrepreneurship have limitations in examining behavioral aspects as a research paradigm. The use of a qualitative research paradigm has relevance in understanding the human perspective on the role of risk management in creating entrepreneurial value and...
Proceedings Article

Student Satisfaction Analysis of Academic Service Quality at STMIK Rosma Using Service Quality Framework

Lila Setiyani, Darmansyah, Karya Suhada, Yudiana, Evelyn Tjandra
STMIK Rosma must continually improve the quality of the best service so that students who are academic community members are not disappointed with the existing services, especially in the academic field. This study aims to measure student satisfaction and improve service if the service provided is not...
Proceedings Article

Analysis Adoption e-Commerce SMEs Using Innovation Diffusion Theory Framework (Case Report: Karawang District)

Lila Setiyani, Dikky Andreansyah, Rahmat Gunawan, Arif Maulana Yusuf, Dudi Awalludin
Karawang Regency is one of the regencies in West Java Province with many MSMEs and has much potential to improve the regional economy by increasing MSME productivity. Seeing the rapid growth of MSMEs, it is interesting for researchers to measure the level of e-commerce adoption, especially in Karawang...
Proceedings Article

Vietnam Tourism Industry During Covid-19 Pandemic: Issues and Solutions

Huong Tran Thi
Tourism, a key initiator of foreign exchange of almost economies, is the industry hardest hit by the COVID-19 pandemic. Through surveying literature, industrial reports, and statistical figures, this paper analyzes the multidimensional impact of the pandemic on the tourism industry, forecasts, and proposes...
Proceedings Article

The Importance and Use of Management Accounting Practices: Descriptive Study During the Covid Pandemic

Dyna Rachmawati, Jessica Wijaya, Anjelina
This study aims to describe the importance and use of management accounting practices (MAP) in consumer goods companies during the covid pandemic. In its development, MAP is divided into four phases. Phase 1 of MAP is cost determination and financial control (CDFC). Phase 2 of MAP is the provision of...
Proceedings Article

Vietnamese Micro-enterprise During Covid-19 Pandemic

Nguyen Thi Mai Chi
Micro-enterprises are enterprises with a very small scale of operation, operating in many business fields such as commerce, services, transportation, construction, etc. These enterprises are numerous, widely distributed across localities, and make significant contributions to the economy. However, with...
Proceedings Article

Digital Maturity: Theory and Models Applied to Businesses in Vietnam

Pham Mai Chi, Pham Thi Thanh Hong
Factually, digital transformation has become an inevitable trend for businesses in the world as well as in Vietnam. However, to gauge the extent of businesses’ digital transformation, we need to know how digital maturity is. This article introduces the concepts of digital maturity, the relationship between...
Proceedings Article

Effectiveness of Integrative Application of Quality Management Systems with Productivity and Quality Improvement Tools in Businesses

Tran Binh, Nguyen Thi Hong Van, Nguyen Hoang Lan
Within the scope of Program 712, in 2020, Directorate for Standards, Metrology and Quality – Ministry of Science and Technology cooperated with Asia Management Consulting and Business Development Company Limited to perform the research on “replicating the application of management systems combined with...
Proceedings Article

Factors Influencing Consumer Buying Behavior of Confectionery Products of Domestic Enterprises: An Empirical Study in Hanoi

Nguyen Thi Thanh Dan, Pham Thi Kim Ngoc
For decades, consumer buying behavior has drawn the interest of many researchers. This study reviews theory and previous studies to systematize the theoretical basis for analyzing the factors influencing consumer buying behavior of domestic confectionery products in Hanoi. Research findings show that...
Proceedings Article

Research on Vietnamese Consumer Behaviour Towards Organic Products at Mini Supermarkets

Nguyen Tai Vuong, Nguyen Thi Thu Thuy, Nguyen Thi Nhu Van, Nguyen Hoang Lan
This study explores and analyses the factors affecting consumers’ buying behaviour towards organic food at a mini supermarket, thereby proposing some implications. Partial least squares structural equation modelling was used to test the study hypotheses. Data was collected by surveying customers who...
Proceedings Article

A Digital Maturity Model for Electronics Manufacturing Firms Toward Servitization with Integrated Approach

Pham Minh Hoang, Pham Thi Thanh Hong, Nguyen Thi Nguyet, Ngo Dien Hy
The growth speed of top trending for global firms, the digital transformation (DT), has become steadier than ever by the advancement of digital technologies as well as the COVID-19 pandemic. In order to implement a digital evolutional path appropriately, the Digital Maturity Model (DMM) has been seen...
Proceedings Article

Agency Theory in University Governance and the Role of Internal Audit: From the Private Sector Perspectives to the Case of Vietnamese Public Higher Education Institutions

Giang Nguyen Thuc Huong, Hanh Minh Thai, Dao Thanh Binh
Along with the trend of applying business governance in Vietnamese public higher education institutions, agency problems become an important issue that the public higher education institutions have to face. There are many ways to reduce agency problems, and one of them is to take advantage of the internal...
Proceedings Article

Customer Analytic in Vietnamese e-Commerce Firms: Status Quo and Its Influences on Firm Performance

Thanh Vu Ngoc, Huong Tran Thi
This study presents the current situation of customer analysis of e-commerce enterprises in Vietnam. In addition, this study investigates the quantitative relationship between customer analytics adoption, innovation, and firm performance. We built a research model based on the literature review that...
Proceedings Article

Strategic Alliance and Tacit Collusion, of Competitive Advantage Through Market Area, Product Innovation Cooperativa Café Timor and National Cooperative Business Association (CCT-NCBA) in Timor Leste

Silvester Xavier Sufa Efi
This study aims to prove that the implementation of strategic alliance and tacit collusion can increase the competitive advantage of CCT-NCBA in organic coffee production by developing market areas and product innovation. This study aims to prove that implementing a strategic alliance can increase the...
Proceedings Article

Tax Incentives, Growth Opportunities, Investment Opportunities, and Prudence Accounting

Gunawan Alvi, Lodovicus Lasdi, Dirgantara Dahana Mokoginta
Accounting prudence is a cautious or careful reaction in the face of uncertainty experienced by the company. In the face of this uncertainty, the company can recognize revenue even though it is still in the form of potential, as long as the revenue recognition requirements have been met. This study aims...
Proceedings Article

Board of Directors Diversity, Public Ownership, and Earnings Quality

Hana Budiyati, Hendra Wijaya
Earnings quality is one of the indicators to assess the level of success of the company’s operations. Many factors affect earnings quality, one of which is the diversity of the company’s board of directors and public ownership. This study examines the effect of board diversity, including gender, age,...
Proceedings Article

Does Experiential Marketing and Lifestyle Impact on Customer Loyalty?

(Study at Excelso Coffee Shop Kupang Nusa Tenggara Timur Indonesia)

Mellany Gwendelina Angelica Mafea, Visi Saujaningati Kristyanto, Robertus Sigit Hariwibowo Lukito
The food and beverage industry is one of the sectors most affected by the pandemic. Social restrictions to reduce the spread of the covid virus are carried out by lowering outdoor activities, including shopping and eating out. To survive in the business world, companies must have a strategy to increase...
Proceedings Article

The Effect of Enterprise Risk Management Disclosure, Capital Structure, and Dividend Policy on the Firm Value

Paulus Adan Lasau, Sofian
Business developments in the era of globalization caused by the modernization of information technology have a significant impact on the business world. Financial statements become the key or value of the company that can be sold to external parties such as potential investors or shareholders to assess...
Proceedings Article

The Effect of Corporate Governance Mechanism on Company Value with Earnings Quality as Mediation

Gracio Isaac Febrian Tenggono, Lodovicus Lasdi, Natalia Kristina
Firm value is an investor's response to the company, usually associated with stock prices. Companies with high stock prices are considered to have high company values. This is because public interest can affect stock prices in the market. One of the factors that can increase public interest is the...
Proceedings Article

The Risk-Based Audit Program Design for Export Activities at PT. PAMAS Indonesia: New Normal Preparation

Dyna Rachmawati, Gabriella Diana Prasetio, Hendra Wijaya, Tineke Wehartaty, Shanti, Mudjilah Rahayu
This study aims to design a risk-based audit program for export activities and the consequences of VAT to help PT. Pamas Indonesia in preparing for the post-covid activities. This study uses a qualitative approach with a case study method. The case faced by PT. Pamas Indonesia is to identify the risk...
Proceedings Article

A Theoretical Framework for the Mediation Analysis on the Relationship Between Corporate Social Responsibility and Financial Performance

Esti Dwi Rinawiyanti
Several studies have investigated the impact of corporate social responsibility (CSR) on financial performance (FP). However, little research has been done on how CSR affects non-financial performance and how this performance mediates the CSR-FP relationship. This study aims to develop a theoretical...
Corrigendum

Correction to: Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022)

Eva Hotnaidah Saragih, Rike Penta Sitio, Rosita Fitriyani, Dhinar Silalahi, Yeneneh Tamirat Negash