The Implementation of Industry 4.0 in Indonesian Museums

DOI

10.2991/978-94-6463-076-3_13How to use a DOI?

Keywords

Industry 4.0; Museum 4.0; Museum Digitalization; Museum Visitor’s Needs; Visitor Behaviour

Abstract

This research examines how far the industry 4.0 Initiative is implemented in Indonesian museums by observing both sides of museum management and museum visitor. This study is explorative and utilizes both qualitative and quantitative methods. Twenty-four Indonesian museums are interviewed. The research population for the survey is Indonesian people in general. The sampling technique used is convenience sampling and 290 respondents participated in the survey. The study takes place in Indonesia for five months. The current result shows that the implementation of Industry 4.0 Initiatives in Indonesian museums is not yet prevalent. Financing, technology, and human resources are the challenges mostly met by the museums. It is also known that museum visitors’ needs for the industry 4.0 Initiative are high. Furthermore, the implementation of technology in Museum 4.0 has positive effects on visitor satisfaction, visitor revisit intention and visitor recommendations. It is suggested to survey with more diverse participants to understand better the visitor’s needs in a larger area for further research. A survey for museums is also encouraged to test further the proposed framework based on the interviews.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Terrylia Feisrami
AU  - Erlinda Nusron Yunus
PY  - 2022
DA  - 2022/12/12
TI  - The Implementation of Industry 4.0 in Indonesian Museums
BT  - Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022)
PB  - Atlantis Press
SP  - 174
EP  - 204
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-076-3_13
DO  - 10.2991/978-94-6463-076-3_13
ID  - Feisrami2022
ER  -