Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022)

The Implementation of Industry 4.0 in Indonesian Museums

Authors
Terrylia Feisrami1, Erlinda Nusron Yunus1, *
1Sekolah Tinggi Manajemen PPM, Jakarta, Indonesia
*Corresponding author. Email: yunus.erlinda@gmail.com
Corresponding Author
Erlinda Nusron Yunus
Available Online 12 December 2022.
DOI
10.2991/978-94-6463-076-3_13How to use a DOI?
Keywords
Industry 4.0; Museum 4.0; Museum Digitalization; Museum Visitor’s Needs; Visitor Behaviour
Abstract

This research examines how far the industry 4.0 Initiative is implemented in Indonesian museums by observing both sides of museum management and museum visitor. This study is explorative and utilizes both qualitative and quantitative methods. Twenty-four Indonesian museums are interviewed. The research population for the survey is Indonesian people in general. The sampling technique used is convenience sampling and 290 respondents participated in the survey. The study takes place in Indonesia for five months. The current result shows that the implementation of Industry 4.0 Initiatives in Indonesian museums is not yet prevalent. Financing, technology, and human resources are the challenges mostly met by the museums. It is also known that museum visitors’ needs for the industry 4.0 Initiative are high. Furthermore, the implementation of technology in Museum 4.0 has positive effects on visitor satisfaction, visitor revisit intention and visitor recommendations. It is suggested to survey with more diverse participants to understand better the visitor’s needs in a larger area for further research. A survey for museums is also encouraged to test further the proposed framework based on the interviews.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
12 December 2022
ISBN
978-94-6463-076-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-076-3_13How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Terrylia Feisrami
AU  - Erlinda Nusron Yunus
PY  - 2022
DA  - 2022/12/12
TI  - The Implementation of Industry 4.0 in Indonesian Museums
BT  - Proceedings of the 4th Asia Pacific Management Research Conference (APMRC 2022)
PB  - Atlantis Press
SP  - 174
EP  - 204
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-076-3_13
DO  - 10.2991/978-94-6463-076-3_13
ID  - Feisrami2022
ER  -