Proceedings of the 4th International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2023)

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Resolving a Paradox Between Unemployment and Employee Attrition: Analyzing Employers’ Perspective in Recruiting Differentially Abled

Authors
Senthilkumaran Piramanayagam1, Partho Pratim Seal1, *
1Manipal Academy of Higher Education, Manipal, India
*Corresponding author. Email: partho.seal@manipal.edu
Corresponding Author
Partho Pratim Seal
Available Online 4 December 2023.
DOI
10.2991/978-94-6463-296-5_5How to use a DOI?
Keywords
Persons with disability; Social model of disability; Employee turnover; Unemployment; Hotels; India
Abstract

The hospitality industry in India has witnessed about 40 percent of employee attrition over the last five years, and the trend continues. This attrition significantly impacts the profitability and sustainability of both hospitality and tourism in India, which significantly contributes to the country’s economy. While the rate of unemployment among persons with disabilities (PwDs) is high in the current study context, it allows hospitality recruiters to opt for PwDs as an alternative source of the labor pool. In the present study, we have analyzed the perspectives of recruiters in the Indian hospitality industry through the lens of the social model of disability. We have adopted a quantitative research approach and collected data from 87 employees using a survey instrument. The theory of social disability has been adopted as a theoretical framework. The result of the current study indicates that employers’ negative attitude that arises due to their perceived ‘aesthetic anxiety’ has a significant impact on their hiring intention of PwDs.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 4th International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
4 December 2023
ISBN
978-94-6463-296-5
ISSN
2352-5428
DOI
10.2991/978-94-6463-296-5_5How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Senthilkumaran Piramanayagam
AU  - Partho Pratim Seal
PY  - 2023
DA  - 2023/12/04
TI  - Resolving a Paradox Between Unemployment and Employee Attrition: Analyzing Employers’ Perspective in Recruiting Differentially Abled
BT  - Proceedings of the 4th International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2023)
PB  - Atlantis Press
SP  - 27
EP  - 35
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-296-5_5
DO  - 10.2991/978-94-6463-296-5_5
ID  - Piramanayagam2023
ER  -