Proceedings of the Palembang Tourism Forum 2021 (PTF 2021)

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Islamic Workplace Environment (IWE) and Employees’ Job Satisfaction at PNB Ilham Resort, Malaysia

Authors
Puteri Nurfarahain Fatihah Shamsul Azhar1, Nurul Amirah Samsudin2, Nur Husna Fathiah Johari3, Nurul Fatihah Hanif4, Nur Zalikha Othman5, *
1Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (MARA), Selangor, Malaysia
2Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (MARA), Selangor, Malaysia
3Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (MARA), Selangor, Malaysia
4Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (MARA), Selangor, Malaysia
5Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (MARA), Selangor, Malaysia
*Corresponding author. Email: zalikhaothman@uitm.edu.my
Corresponding Author
Nur Zalikha Othman
Available Online 24 December 2021.
DOI
10.2991/aebmr.k.211223.011How to use a DOI?
Keywords
Islamic workplace environment; employees’ job satisfaction; Shariah compliant hotel
Abstract

Due to an increase in the number of Muslims visiting Malaysia, there is a growing need for Shariah Compliance Hotel (SCH). The ultimate goal of SCH is to allow them to go through the routine of being Muslim even while traveling. Most of the researches in this area are focusing on success factors towards increasing customer’s satisfaction and lack of empirical evidence on study of employees’ job satisfaction. Moreover, in today’s business world, the most important component in keeping an employee satisfied is the workplace environment. The workplace of today is unique, diversified, and constantly changing. As a result, the Islamic workplace environment (IWE) has an impact on employees’ job satisfaction since a religiously positive work environment increases morale and motivation. IWE has a direct impact on the human senses, resulting in subtle changes in interpersonal relationships and consequently productivity. The element to develop IWE includes physical, social, psychological, and job-related issues. Therefore, the main purpose of this research is to examine Islamic workplace environment (IWE) influences employees’ job satisfaction particularly in PNB Ilham Resort, Malaysia. The target respondents of this study are hotel employees from PNB Ilham Resort, Malaysia. The study used the data analysis through Statistical Package for Social Science (SPSS). A structured survey was distributed among employees at the hotel. The results of this study provide important evidence of the impact of the IWE on employees’ job satisfaction.

Copyright
© 2021 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the Palembang Tourism Forum 2021 (PTF 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
24 December 2021
ISBN
978-94-6239-498-8
ISSN
2352-5428
DOI
10.2991/aebmr.k.211223.011How to use a DOI?
Copyright
© 2021 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

risenwbib
TY  - CONF
AU  - Puteri Nurfarahain Fatihah Shamsul Azhar
AU  - Nurul Amirah Samsudin
AU  - Nur Husna Fathiah Johari
AU  - Nurul Fatihah Hanif
AU  - Nur Zalikha Othman
PY  - 2021
DA  - 2021/12/24
TI  - Islamic Workplace Environment (IWE) and Employees’ Job Satisfaction at PNB Ilham Resort, Malaysia
BT  - Proceedings of the Palembang Tourism Forum 2021 (PTF 2021)
PB  - Atlantis Press
SP  - 79
EP  - 85
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.211223.011
DO  - 10.2991/aebmr.k.211223.011
ID  - Azhar2021
ER  -