This research aims to know how much influence the Satisfaction, Switching Barriers, and Customer Value on customers loyalty of credit repeatin BRI Bank Pangian Batusangkar Branch. The number of respondents that will be investigated is 214 customers and they are customers who repeat their credit in the...

The study aim to Analyze The effect of Store atmosphere on Customer satisfaction, Product quality on Customer satisfaction, Customer satisfaction on Electronic word of mouth, Store atmosphere on customer loyalty, Product quality on customer loyalty, Customer satisfaction on customer loyalty, Electronic...

The purpose of this study is to examine the relationships among electronic Word of mouth (eWOM), service quality, brand image, and satisfaction in tourism industry. The questionnaire was distributed to 80 respondents who had experience with social media online. The research data and hypothesis are analyzed...

The results of a recent study show that a company is not optimal in terms of its control and management with only a management role Good Corporate Governance (GCG) component is needed to maximize the good management of a company. There are two points in this regard: firstly it is very important for shareholders’...

The purpose of this research is to produce a system design that can make it easy to introduce and sell all embroidery products by “Lily Indah Handycraft”. It is located in Rohana Kudus Street No. 1 Koto Gadang, Kec. IV Koto, KabupatenAgam and “VenniBordir” at Raya Pariaman Street, SicincinRambai, South...

This paper investigates the effect of conglomerate diversification on company performance. Using industrial diversification and international conglomerates, this studies examines the moderating effect of managerial ownership on the relationship between conglomerate diversification and the performance...

The presence of Village-owned Enterprises (BUMDesa) reaches 58% of the number of villages in Jambi Province. However, none of the BUMDesa in the Province are in the advanced category (the highest category at the national level). BUMDesa Management requires good and correct business governance. The purpose...

Over the past few decades, Indonesia has shown significant economic growth, similar to other emerging markets. However, emerging markets such as Indonesia are not well understood with limited research related to business practices from an international entrepreneurship perspective. This study investigates...

This research examined the influence of capital structure, ownership structure, and firm size on agency costs in manufacturing companies listed on the Indonesia Stock Exchange. The capital structure is measured using Debt to Equity Ratio (DER) and Long Term Debt Equity Ratio (LTDER). The ownership structure...

Consumption behavior is an activity to consume and spend the value of an item. Consumption behavior is inseparable from the allocation of pocket money received by college students to fulfill their daily needs. In terms of consumption, there are also several factors that can affect the level of college...

This research examines the relationship between leadership and direct organizational task performance of lectures that is directly and indirectly moderated by knowledge management and work motivation. The data was obtained from 155 respondents, which were chosen as samples. The analysis was conducted...

This study aims to analyze 1) The effect of service quality on brand image of consumers who use Go-Jek in Padang, 2) The effect of price on brand image of consumers who use Go-Jek in Padang, 3) The effect of service quality on the decision of using Gojek in Padang, 4) The effect of price on the decision...

E-Banking is a form of IT application that serve customers when doing transactions using their personal accounts by computer or mobile phone that is connected to the internet, therefore non-cash transactions applied. This research aims to analyze the relationship between the application of E-Banking...

The Rural bank is a formal microfinance institution that provides services to rural and suburban communities, including managers of Micro, Small and Medium Enterprises (MSMEs). The existence of rural banks can sustain the regional economy and create regional economic growth. As a financial institution...

This study aims to explore groups of intellectual capital items that can measure well the values of company intellectual capital, especially SMEs in Padang. Then developed an intellectual capital model that can be implemented for SME’s, especially in Padang. The population in this study is all micro,...

This study explored the effects of distributive justice and perceived organizational support (POS) on organizational citizenship behavior (OCB). Data were collected from 373 nurses working at all private hospitals in Padang. Sample was classified by using purposing sampling. Data was collected through...

This research is motivated by the rapid growth of tourism in Indonesia Country. This causes many opportunities for tourists to move from one tourist attraction to another. So it is difficult to maintain and increase the number of tourists visiting a region. This study aim to gather and analyze published...

This paper aims to see whether there is an influence of capital and intellectual structure on financial performance and firm value. The sample in this study used a purposive sampling method in order to obtain a final sample of 32 companies in the consumer goods industry with an observation period of...

This study aims to analyze the benefits of Customer Relationship Management (CRM) on Brand Loyalty for cosmetic consumers of The Body Shop Indonesia. The main idea of CRM is to share benefits to customers, allow it to complicate competition costs, encourage companies to increase customer loyalty to a...

This article offers a conceptual model of the relationship of interpersonal communication and the work environment to job satisfaction with the openness to experience moderator approach. In this model, interpersonal communication and work environment are directly related to job satisfaction. This relationship...

Changes in tourism trends make millennial generation the main target of tourism development. The behavior of millennial who likes to share their activities on social media is beneficial for the tourism sector because it can help to promotion of tourist destination. furthermore, the use of social media...

This study aims to Determine: (1) Effect of Service Quality on the Visitor Satisfaction on Hot Waterboom Sapan Maluluang Tourism Object. (2) Effect of Perceived Value on Visitor Satisfaction on Sapan Maluluang Hot Waterboom Attraction. This type of research is a causative study, where this study describes...

This study analyzes: (1) The effect of perceived benefit on trust online shopping in Shopee (2) The effect of electronic word of mouth on trust online shopping in Shopee, (3) The effect of perceived web quality on trust online shopping in Shopee, (4) the effect of trust on attitude online shopping in...

This study aims to analyze the effect of (1) Natural Attraction and Eco-Tourisms towards Tourists Satisfaction and (2) Tourists Satisfaction Towards their Revisit Intention. This research was conducted in West Sumatra, spesifically in Bukittinggi, Padang, 50 Kota and Tanah Datar. The determination of...

This study aims to identify the priority strategies for developing the Ngebel Lake tourism object in Ponorogo Regency. This paper applied AHP method in determining the priority of appropriate policy strategies in developing the Ngebel Lake tourism object. This study took a sample of 30 respondents using...

This study aimed to analyze effectson the size of the Board of Commissioners, the Board of Commissioners Meeting, Board of Independent Commissioners, Audit Committee, Institutional Ownership, Concentration Ownershipand Managerial Ownership on Corporate Value as measured by Tobin’s Q and PBV. The population...

Aggressiveness of corporate income tax is an act of engineering taxable income that is designed through tax planning actions (tax planning) using either a method that is legally classified (tax avoidance) or illegal (tax evasion).This study aims to analyze: 1) influence of corporate social responsibility...

The advancement in the field of information technology and the increasing of competitive competition havemade many companies shift from conventional business by relying on labor (labor based business) into knowledge based business of which main characteristic is knowledge. Knowledge based business is...