Proceedings of the International Joint Conference on Arts and Humanities 2024 (IJCAH 2024)

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Implementation of E-Ticket Based Traffic and Road Transport Policies in Surabaya

Authors
Vera Kurnia Sari1, Prasetyo Isbandono1, *, Roisna Inayati Tartila1, Silfi Sofia Hanum1, Chybelly Rhea Pradani1, Edo Tegar Sugiarto1
1Bachelor of Applied Public Administration, Faculty of Vocational Studies, Surabaya State University, Surabaya, Indonesia
*Corresponding author. Email: prasetyoisbandono@unesa.ac.id
Corresponding Author
Prasetyo Isbandono
Available Online 13 February 2025.
DOI
10.2991/978-2-38476-317-7_168How to use a DOI?
Keywords
Implementation; E-Ticket Policy; Road Transport Policy
Abstract

This study aim is to understand how the implementation of traffic and road transportation policies based on E-Ticket in Surabaya City and what are the obstacles when implementing E-Ticket in Surabaya City. This research uses qualitative methods by conducting interviews, observations and especially data collection in all information, both oral and written, so that the data collected can be taken into consideration. This type of research uses Van Meter and Van Horn’s theory including resources, standards and policy objectives, characteristics of the implementing agency, inter- organizational communication, implementor attitudes, and socio-political economic conditions. This study resulted that E-Ticket is relatively effective in providing fast, easy, fair and transparent services. The implementation of E-Ticket itself can be considered effective, but public awareness is still lacking so that people still have a tendency to violate traffic regulations. Efforts made by the authorities in providing information about E-Ticket till do not cover the entire community, so that in the application of the new system there are still violations.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Joint Conference on Arts and Humanities 2024 (IJCAH 2024)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
13 February 2025
ISBN
978-2-38476-317-7
ISSN
2352-5398
DOI
10.2991/978-2-38476-317-7_168How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Vera Kurnia Sari
AU  - Prasetyo Isbandono
AU  - Roisna Inayati Tartila
AU  - Silfi Sofia Hanum
AU  - Chybelly Rhea Pradani
AU  - Edo Tegar Sugiarto
PY  - 2025
DA  - 2025/02/13
TI  - Implementation of E-Ticket Based Traffic and Road Transport Policies in Surabaya
BT  - Proceedings of the International Joint Conference on Arts and Humanities 2024 (IJCAH 2024)
PB  - Atlantis Press
SP  - 1790
EP  - 1802
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-317-7_168
DO  - 10.2991/978-2-38476-317-7_168
ID  - Sari2025
ER  -