A Study of the Effect of Negative Workplace Gossip on Employees’ Proactive Behavior

DOI

10.2991/978-2-38476-277-4_80How to use a DOI?

Keywords

negative workplace gossip; proactive behavior; emotional exhaustion; psychological resilience; conservation of resources theory

Abstract

Negative workplace gossip spreads through informal channels, bringing negative consequences to the organization and employees. Based on conservation of resources theory, this study introduces emotional exhaustion and psychological resilience to investigate the influence of negative gossip on proactive behavior. By analyzing 230 samples, the study finds that (1) negative gossip affects proactive behaviors negatively; (2) emotional exhaustion partially mediates the connection between negative gossip and proactive behaviors; (3) psychological resilience negatively moderates the connection between negative gossip and emotional exhaustion. This study extends the understanding of the influence mechanism of negative gossip, offering valuable insights for enterprises to effectively manage gossip and foster proactive behaviors of employees.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Tingting Shi
PY  - 2024
DA  - 2024/09/02
TI  - A Study of the Effect of Negative Workplace Gossip on Employees’ Proactive Behavior
BT  - Proceedings of the 2024 10th International Conference on Humanities and Social Science Research (ICHSSR 2024)
PB  - Atlantis Press
SP  - 724
EP  - 730
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-277-4_80
DO  - 10.2991/978-2-38476-277-4_80
ID  - Shi2024
ER  -