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15 articles
Proceedings Article
The Effect of Supply Chain Speed, Responsiveness, Flexibility and Competence on the Profitability of PT. Bank Negara Indonesia
Muhammad Abid Prima Kawiswara, Veny Megawati, Stefanus Budy Widjaja Subali
This study aims to analyze the effect of supply chain agility, which consists of speed, responsiveness, flexibility, and competence, on the profitability of PT. Bank Negara Indonesia. This study applies a quantitative approach using Structural Equation Modeling. The data used in this study was primary...
Proceedings Article
The Influence of Environment Concern, Norm Description, Service Satisfaction on Behavioral Intention of Suroboyo Bus Passengers in Surabaya
Fitri Novika Widjaja, Kevin, Veny Megawati
Surabaya is a densely populated city because it is a business and industrial center with an increasing demand for transportation. Currently, the use of private vehicles is more than public transportation. However, Surabaya has a City Bus service is known as the Suroboyo Bus, an environmentally friendly...
Proceedings Article
Customer Satisfaction and Revisit Intention Modeling for Dining Restaurants in Surabaya
Dhimas Aditya Putera Purwanto, Siti Rahayu, Veny Megawati
This study aims to determine the effect of Modeling Customer Satisfaction on Revisit Intention at a dining restaurant in Surabaya. The research model using structural equations was tested with partial least squares (PLS) on 267 respondents who were dining restaurant customers in Surabaya. This study...
Proceedings Article
The Effect of Logistics Capabilities on Online Purchase Attitude and Purchase Intention in the Millennials of Tokopedia Users
Elvira Rosa Noor, Adi P. Tedjakusuma, Veny Megawati, Jun Kumamoto
This study aims to determine the effect of logistics capabilities on online purchase attitudes and purchase intentions in the millennial group aged 20 to 39 years of Tokopedia e-commerce users. This study reveals the effect of carriers’ reputation in moderating the relationship between trust and purchase...
Proceedings Article
Migration and Development: A case study of Indonesian migrant workers
Maria Hastuti, Veny Megawati, Aluisius Hery Pratono, Muhammad Nour
This article aims to investigate how poor people in developing countries gain benefit from globalization by examining the opportunity to work as migrant worker. To respond the research gap, this study adopts a case study approach with a fieldwork survey in East Java Indonesia. The result indicates that...
Proceedings Article
Sharing Resources in the Festival and Even Space: Some Evidence from Ketapanrame Indonesia
Veny Megawati, Hari Hananto, Ninik Juniati, Aluisius Hery Pratono
Recently, the festival and event sector suffered from crisis and uncertainty. Therefore, economic resilience and environmental sustainability become central for academicians, practitioners, and policymakers. This article aims to explore how the tourism industry finds ways to reenergize festival and event...
Proceedings Article
Effect of service quality on the satisfaction of low-cost carrier service users in Indonesia
Winny Handayani, Fitri Novika Widjaja, Veny Megawati
This study aims to reveal the effect of service quality on the satisfaction of Low-Cost Carrier (LCC) service users in Indonesia. The purpose of this study is to determine the effect of service quality through tangible features, flight schedules, service provided by ground staffs, service provided by...
Proceedings Article
Educational Tourism as the conceptual age in the University of Surabaya
Veny Megawati
In many major cities in a developed country, a green open space is being promoted as a vacation destination. Besides, the government in the cities in developed countries also provides a museum that is neat and integrated with Simulation Park and playground for children. However, many green open spaces...
Proceedings Article
Effect of food quality, service quality, atmospherics, other customers and emotions on loyalty at De Soematra 1910 Restaurant Surabaya
Natasya Lienovia Kuandy, Juliani Dyah Trisnawati, Veny Megawati
This study aims to measure the variables of food quality, service quality, atmospherics, other customers, and positive & negative emotions on customer loyalty. An empirical study was conducted by distributing a questionnaire to 150 respondents who are De Soematra 1910 Restaurant Surabaya customers. The...
Proceedings Article
Digital Innovation in the Tourism Industry: Some Evidence from Indonesia
Hari Hananto, Veny Megawati, Aluisius Hery Pratono
While the pandemic placed extreme economic challenges, the tourism industry seeks disruptive adaptations by generating digital innovations that provide fertile ground in this global crisis. This article examines how digitalization has a subversive impact on the tourism and hospitality industries by exploiting...
Series: Advances in Engineering Research
Proceedings Article
Treatment of Liquid Waste of Remazol Blue Using Ozone Plasma Nanobubble Reactor
Ivander Jonathan Kim, Veny Luvita, Yuswan Muharam, Setijo Bism
Textile wastewater contains hazardous chemicals that are toxic, carcinogenic, and difficult to degrade. To address these issues, a waste treatment method using Advanced Oxidation Processes (AOPs) technology, such as the Ozone Plasma Nanobubble Reactor (OPNR), was tested. OPNR is a new technology that...
Proceedings Article
The influence of innovativeness, involvement and use of social media to travel content creation for Surabaya’s traveler
Ulfi Olivia Luthfatul Latifah, Veny Megawati, Fitri Novika Widjaja
The purpose of this research is to find out and analyze the use of social media to share tourist information through online content. The results of this study show the influence of making social media on travel content, innovativeness, and involvement of Surabaya travelers in sharing tourist information....
Proceedings Article
Analyzing the Effect of Social Identity, Perceived Encouragement and Altruism on Word of Mouth on Facebook
Marianus H. Mahat, Juliani D. Trisnawati, Veny Megawati
This study aims to determine the effect of social identity, perceived encouragement, and Altruism on word of mouth (WOM) on Facebook. An empirical study was conducted by distributing questionnaires to 120 Adidas brand users who are the Adidas brand followers on Facebook. The analysis results using the...
Proceedings Article
The Attitudes of Local Communities Towards Sustainable Development and Development of Ketapan Rame Tourist Village, Mojokerto
Veny Megawati, Siti Rahayu, Stefanus Budy Widjaja Subali, Fitri Novika Widjaja
This study aims to examine the relationship between the local community’s attitudes and the sustainable development and development of Ketapan Rame Tourist Village, Mojokerto. This research employed quantitative research methods with data analysis using SPSS 18.0 software. The sampling technique used...
Proceedings Article
The Role of Millennials in the Development of Creative Industries as a Poverty Reduction Effort in Bengkulu City
Veny Puspita, Fauzan, Deni Triyanto
In this paper, we propose a solution to reduce poverty in Bengkulu City through the role of the millennial generation in development of creative industry. This research uses a qualitative descriptive method that directly points to the potential of the millennial generation in developing creative industries....