Proceedings of the Quality Assurance in Higher Education International Conference (QAHE 2022)

Evaluation of Pharmacy Technician Training Program

Authors
Ariunaa Damdinsuren1, *, Tamir Khojoo2, Jargalsaikhan Otgon3, Baigalmaa Chuluunbaatar4
1Department of Pharmacy Technician, School of Pharmacy, Mongolian National University of Medical Sciences, Ulaanbaatar, Mongolia
2Department of Higher Education, Ministry of Education, Ulaanbaatar, Mongolia
3Department of Social Work and Methodology, School of Education Studies, Mongolian National University of Education, Ulaanbaatar, Mongolia
4Department of Special Needs Education, School of Education Studies, Mongolian National University of Education, Ulaanbaatar, Mongolia
*Corresponding author. Email: ariunaa.ds@mnums.edu.mn
Corresponding Author
Ariunaa Damdinsuren
Available Online 24 December 2022.
DOI
10.2991/978-2-494069-41-1_18How to use a DOI?
Keywords
Pharmacy technician; Program evaluation; Competency assessment; Workplace skills
Abstract

Each educational institution evaluates its own program over a period of time and uses its outcomes in order to make some decisions on its advanced development. Therefore, a well-established program evaluation methodology is essential. The medical education field has been utilizing competency-based assessment approaches for several years, and these approaches are now beginning to be adapted and implemented in pharmacy education. This time we aimed to evaluate competency-based pharmacy technician training program outcomes, its effectiveness and graduate work skills. The planning, implementation, and determination of the participants’ rolesare significant in evaluating any program, or curriculum. Total of 104 graduates, 17 lecturers from School of Pharmacy at Mongolian National University of Medical Science (MNUMS) and 44 employers participated in this study. Graduates’ assessment, a questionnaire with 8 subscales 77 questions was developed based on professional competency of the pharmacy technician training program. An employers assessment questionnaire with 8 subscales 20 questions was developed based on professional competency of the pharmacy technician training program; each question was rated on Likert scale of 1–5. The average score of graduates and employers for each competency was 4.06 and 3.84, separately. The difference between the mean scores of graduates and employers ranged from 0.05 to 0.38 for 8 competency units, and the employers’ scores were slightly lower than the graduates’. The average work skill satisfaction scores for employers and graduates were 4.22 and 4.47, respectively; and a correlation analysis found that work skills were significantly and positively related to professional competence. The skills required in the workplace were directly related to the professional competencies, and the level of satisfaction of employers and graduates with the skills required in the workplace was similar. The high level of professional competency assessment of employers and graduates is a testament to the effectiveness of the program.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Quality Assurance in Higher Education International Conference (QAHE 2022)
Series
Atlantis Highlights in Social Sciences, Education and Humanities
Publication Date
24 December 2022
ISBN
978-2-494069-41-1
ISSN
2667-128X
DOI
10.2991/978-2-494069-41-1_18How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Ariunaa Damdinsuren
AU  - Tamir Khojoo
AU  - Jargalsaikhan Otgon
AU  - Baigalmaa Chuluunbaatar
PY  - 2022
DA  - 2022/12/24
TI  - Evaluation of Pharmacy Technician Training Program
BT  - Proceedings of the Quality Assurance in Higher Education International Conference (QAHE 2022)
PB  - Atlantis Press
SP  - 148
EP  - 157
SN  - 2667-128X
UR  - https://doi.org/10.2991/978-2-494069-41-1_18
DO  - 10.2991/978-2-494069-41-1_18
ID  - Damdinsuren2022
ER  -