Proceedings of the 1st Lawang Sewu International Symposium on Humanities and Social Sciences 2022 (LEWIS 2022)

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The Influence of Organizational Citizenship Behaviour (OCB) on Employee Performance Case Study: South Sulawesi Province’s Health Department

Authors
Ridha Ramadhany1, *, Sulaiman Asang1, Hasniati1
1Department of Public Administration, FISIP, Universitas Hasanuddin, Makassar, Indonesia
*Corresponding author. Email: Ridharamadhany30@gmail.com
Corresponding Author
Ridha Ramadhany
Available Online 26 June 2023.
DOI
10.2991/978-2-38476-078-7_23How to use a DOI?
Keywords
Organizational Citizenship Behaviour; Performance; Chi Square
Abstract

The objective of this study is to figure out the influence of organizational citizenship behaviour (OCB) on performance at the Health Department in South Sulawesi Province. According to the South Sulawesi Provincial Health Office’s Regional Apparatus Accountability, the realized performance achievement exceeded the predicted target of roughly 103.22% in 2020 during the COVID-19 pandemic. This study was a quantitative study with 73 respondents and a 10% tolerance using purposive and incidental sampling. Respondents completed a questionnaire with structured questions, and the data was processed by assessing the chi-square and contingency coefficients to determine the strength of correlation. It analyses OCB using the theory from Luthans to measure OCB which consists of Altruism, Conscientiousness, Civic Virtue, Courtesy, and Sportsmanship and uses the theory performance from Mathis and Jackson: quantity, quality, punctuality, attendance, and ability to cooperate. The result of the analysis resulted in that there is an Influence of organizational citizenship behaviour (OCB) on performance of p-value = 55.51 > 9.448 (α 0.05) and Coefficient Contingency CC = 0,80 with very strong categories.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 1st Lawang Sewu International Symposium on Humanities and Social Sciences 2022 (LEWIS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
26 June 2023
ISBN
978-2-38476-078-7
ISSN
2352-5398
DOI
10.2991/978-2-38476-078-7_23How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Ridha Ramadhany
AU  - Sulaiman Asang
AU  - Hasniati
PY  - 2023
DA  - 2023/06/26
TI  - The Influence of Organizational Citizenship Behaviour (OCB) on Employee Performance Case Study: South Sulawesi Province’s Health Department
BT  - Proceedings of the 1st Lawang Sewu International Symposium on Humanities and Social Sciences 2022 (LEWIS 2022)
PB  - Atlantis Press
SP  - 221
EP  - 230
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-078-7_23
DO  - 10.2991/978-2-38476-078-7_23
ID  - Ramadhany2023
ER  -