Organizational Communication on Islamic Organizations in Overcoming Conflict in North Sumatra

DOI

10.2991/978-2-38476-350-4_12How to use a DOI?

Keywords

Organization Communications; Islamic Religious Institution; Conflict; North Sumatra

Abstract

This research seeks to explore organizational communication within Islamic organizations in mitigating conflict in North Sumatra. It examines the coordination mechanisms of Islamic mass organization in conflict resolution, the information sharing processes, and the communication forms among Islamic organizations in the regions. Data were collected through interviews, document analysis, observations, and focus group discussions, utilizing a modified version of James Spradley’s methodology. The analysis process involves collecting, re-reading, constructing, organizing, and forming logical relationships from the data. The findings reveal that the three Islamic organizations – Muhammadiyah, NU, and Al Wahliyah – coordinate horizontally, vertically, and diagonally to address conflicts in North Sumatra. Al Washliyah demonstrates a more structured approach, explicitly mentioning “Coordination Meetings” in its Articles of Association, unlike Muhammadiyah and NU. The study highlights the use of correspondence and various media platforms – print, electronic, and social media (especially Facebook and WhatsApp) – to promte information sharing and manage both internal and external communications for conflict resolution. While Muhammadiyah and NU have dedicated units for conflict resolution, Al Washliyah does not. Internal conflicts are resolved hierarchically, while external conflicts between Islamic organizations and the broader community are addressed through joint activities and a collective commitment to religious, social, economic and political fields. Despite fluctuations, these efforts underscore the dynamic nature of conflict resolution within these organizations.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Hasnun Jauhari Ritonga
AU  - Fakhrur Rozi
PY  - 2025
DA  - 2025/01/15
TI  - Organizational Communication on Islamic Organizations in Overcoming Conflict in North Sumatra
BT  - Proceedings of the 1st Joint International Conference on Social and Political Sciences: Challenges and Opportunities in the Future (JICSPS 2023)
PB  - Atlantis Press
SP  - 125
EP  - 130
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-350-4_12
DO  - 10.2991/978-2-38476-350-4_12
ID  - Ritonga2025
ER  -