Proceedings of the 4th International Symposium on Health Research (ISHR 2019)

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Low Utilization of Telemedicine in the First-Year Trial: A Case in the Province of West Papua, Indonesia

Authors
Riski Nugraheni, Guardian Yoki Sanjaya, Siti Setyawati Mulyono Putri, Anis Fuad, Lutfan Lazuardi, Ariani Arista Putri Pertiwi, Surahyo Sumarsono, Mei Neni Sitaresmi
Corresponding Authors
Riski Nugraheni, Mei Neni Sitaresmi
Available Online 22 February 2020.
DOI
10.2991/ahsr.k.200215.110How to use a DOI?
Keywords
telemedicine, utilization, West Papua
Abstract

West Papua is the second biggest province in eastern part of Indonesia. Availability and accessibility of health care services are among the priority problems in this province. Telemedicine Indonesia (TEMENIN), a telemedicine pilot project from the Ministry of Health, has been implemented in 4 health care facilities in West Papua since 2018. This paper aims to evaluate the implementation and challenges of TEMENIN in respected health facilities in West Papua province. We applied a descriptive study using qualitative and quantitative approaches. Focus group discussion and interviews with participants emphasized the high demands of well running telemedicine. However, several difficulties and challenges have contributed to the low utilization of the TEMENIN during the pilot project. Those include unstable Internet connection, limited ease of use and lack of suitable features that meet local health problems. Several recommendations are suggested to increase the utilization and improve the pilot project in the coming years.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 4th International Symposium on Health Research (ISHR 2019)
Series
Advances in Health Sciences Research
Publication Date
22 February 2020
ISBN
978-94-6252-911-3
ISSN
2468-5739
DOI
10.2991/ahsr.k.200215.110How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Riski Nugraheni
AU  - Guardian Yoki Sanjaya
AU  - Siti Setyawati Mulyono Putri
AU  - Anis Fuad
AU  - Lutfan Lazuardi
AU  - Ariani Arista Putri Pertiwi
AU  - Surahyo Sumarsono
AU  - Mei Neni Sitaresmi
PY  - 2020
DA  - 2020/02/22
TI  - Low Utilization of Telemedicine in the First-Year Trial: A Case in the Province of West Papua, Indonesia
BT  - Proceedings of the 4th International Symposium on Health Research (ISHR 2019)
PB  - Atlantis Press
SP  - 568
EP  - 571
SN  - 2468-5739
UR  - https://doi.org/10.2991/ahsr.k.200215.110
DO  - 10.2991/ahsr.k.200215.110
ID  - Nugraheni2020
ER  -