Analysis of Counseling Services Implementation By Pharmacist at Private Pharmacies in Padang 2019
- DOI
- 10.2991/ahsr.k.200215.126How to use a DOI?
- Keywords
- counseling services, pharmacists, information technology
- Abstract
The implementation of counseling services by Pharmacists in Private Pharmacy in Padang has not run optimally. The purpose of the study was to analyze the implementation of counseling services by pharmacists in private pharmacies in the Padang in 2019. Type of qualitative research with a systems approach, as many as 12 research informants, purposive sampling informant determination techniques. Data collection method by in-depth interviews, observation, and document review. Data analysis was performed with content analysis. Data processing used triangulation of sources and methods. Based on the results of research, the implementation of counseling services in Private Pharmacy in Padang, has not referred to the Regulation of the Minister of Health Number 73 of 2016. The number of human resources is sufficient, funds sourced from the personal funds of the pharmacy owner, facilities and infrastructure are not yet sufficient, Standard Operational Procedure for pharmacy services at the pharmacy is not yet available. Policy socialization has been done through seminars and workshops, special training for counseling services has never been done, pharmacist practice services have not been paid according to the standards of professional organizations, coaching and supervision are still lacking. The implementation of counseling services in Private Pharmacy in Padang has not run optimally. The main obstacle is Pharmacists are not yet fully available in pharmacies, there is no counseling room, training is rarely done, and there is still a lack of guidance and supervision conducted by stakeholders. It is expected that an innovation based on information technology in accordance with the Industrial Revolution 4.0.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Sri Siswati AU - Mira Cantika AU - Ayulia Fardila Sari ZA PY - 2020 DA - 2020/02/22 TI - Analysis of Counseling Services Implementation By Pharmacist at Private Pharmacies in Padang 2019 BT - Proceedings of the 4th International Symposium on Health Research (ISHR 2019) PB - Atlantis Press SP - 644 EP - 647 SN - 2468-5739 UR - https://doi.org/10.2991/ahsr.k.200215.126 DO - 10.2991/ahsr.k.200215.126 ID - Siswati2020 ER -