Service Quality of Urban Transportation in Indonesia
Authors
Dian Arlupi Utami, Supriadi Torro, Lexie Lumingkewas
Corresponding Author
Dian Arlupi Utami
Available Online October 2018.
- DOI
- 10.2991/icss-18.2018.76How to use a DOI?
- Keywords
- service quality, urban transportation, public transportation
- Abstract
The Department needs to implement public policy guidelines to increase the competitiveness of the city and reduce the impact of growth. Many businesses are important to point out the people's performance on their journey. These are the main reasons for this service with good reasons for caring for the community, problems in the cities. Promote the importance of managing the public and integrating good causes and evaluating the city's diversity, public awareness, and the impact of the city. Expand research on the nature of education that is relevant to public interest. Decides to increase the quality of service available to the customer.
- Copyright
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Dian Arlupi Utami AU - Supriadi Torro AU - Lexie Lumingkewas PY - 2018/10 DA - 2018/10 TI - Service Quality of Urban Transportation in Indonesia BT - Proceedings of the 1st International Conference on Social Sciences (ICSS 2018) PB - Atlantis Press SP - 369 EP - 373 SN - 2352-5398 UR - https://doi.org/10.2991/icss-18.2018.76 DO - 10.2991/icss-18.2018.76 ID - Utami2018/10 ER -