The Role of Government in Population and Civil Registration Service Online (E-lampid)

DOI

10.2991/icss-18.2018.75How to use a DOI?

Keywords

population service, electronic lampid, electronic government

Abstract

This paper discusses the role of government in population and civil registration services online through electronic lampid as a solution to deal with the various obstacles in those services. The important role of Population and Civil Registration Agency (Dispenduk Capil) is analyzed based on the type of relationship on electronic government. The findings, obtained from qualitative research with the descriptive approach in Sukomanunggal Sub-district (Surabaya), showed that there are two types of relationship that existed in this service, namely: Government to Citizens and Government to Government. Based on that type, Dispendukcapil had an important role as an innovator, leading sector, promotes to banishing bureaucracy on population and civil registration services, also initiator in capacity building and cooperation either vertically or horizontally with other parties to provide integrated services.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Ms Noviyanti
AU  - Gading Gamaputra
PY  - 2018/10
DA  - 2018/10
TI  - The Role of Government in Population and Civil Registration Service Online (E-lampid)
BT  - Proceedings of the 1st International Conference on Social Sciences (ICSS 2018)
PB  - Atlantis Press
SP  - 364
EP  - 368
SN  - 2352-5398
UR  - https://doi.org/10.2991/icss-18.2018.75
DO  - 10.2991/icss-18.2018.75
ID  - Noviyanti2018/10
ER  -