Proceedings of the International Conference on Strategic and Global Studies (ICSGS 2024)

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A Systematic Review of Digital Technology Adoption in Small and Medium-Sized Enterprises: Implications for Performance in Developing Countries

Authors
Annisa Maulidia Alfian1, *, Nadhira Asiyah Arrin2, Alfian Alfian3
1University of Indonesia, Depok, 16424, Indonesia
2University of Melbourne, Parkville, VIC, 3010, Australia
3UIN Imam Bonjol, Padang, 25153, Indonesia
*Corresponding author. Email: annisa.maulidia99@gmail.com
Corresponding Author
Annisa Maulidia Alfian
Available Online 31 January 2025.
DOI
10.2991/978-94-6463-646-8_25How to use a DOI?
Keywords
SMEs; Digital Technology; Systematic Literature Review
Abstract

This study systematically reviews existing literature on digital technology adoption in small and medium-sized enterprises (SMEs), focusing on its implications for performance in developing countries. SMEs are pivotal in economic development but face challenges in adapting to volatile markets and digital transformations. Using the PRISMA framework, 192 articles were identified, with 13 selected for final analysis. Findings reveal that analytical techniques like Partial Least Squares Structural Equation Modeling (PLS-SEM), SWOT analysis, and the Technology Acceptance Model (TAM) are commonly employed to assess digital adoption’s impact. Results show that digital platforms improve operational efficiency, financial performance, and competitiveness, with fintech and social media marketing proving particularly effective. However, barriers like inadequate infrastructure and digital literacy persist. The review emphasizes the need for strategic integration, managerial support, and regional adaptation to fully harness the digital economy’s benefits. Future research should explore longitudinal impacts and the role of socio-cultural and policy frameworks in enhancing SME performance.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Strategic and Global Studies (ICSGS 2024)
Series
Atlantis Highlights in Social Sciences, Education and Humanities
Publication Date
31 January 2025
ISBN
978-94-6463-646-8
ISSN
2667-128X
DOI
10.2991/978-94-6463-646-8_25How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Annisa Maulidia Alfian
AU  - Nadhira Asiyah Arrin
AU  - Alfian Alfian
PY  - 2025
DA  - 2025/01/31
TI  - A Systematic Review of Digital Technology Adoption in Small and Medium-Sized Enterprises: Implications for Performance in Developing Countries
BT  - Proceedings of the International Conference on Strategic and Global Studies (ICSGS 2024)
PB  - Atlantis Press
SP  - 417
EP  - 429
SN  - 2667-128X
UR  - https://doi.org/10.2991/978-94-6463-646-8_25
DO  - 10.2991/978-94-6463-646-8_25
ID  - Alfian2025
ER  -