Proceedings of the International Conference on Public Organization (ICONPO 2021)

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How Jakarta Public Transport Uses Social Media Platforms and as an Air Pollution Control Project?

Authors
Rico Kurniawan1, Eko Priyo Purnomo2, *, Lubna Salsabila3, Aqil Teguh Fathani4
1Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta
2Department of Government Affairs and Administration, Jusuf Kalla School of Government, Universitas Muhammadiyah Yogyakarta
3Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta
4Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta
*Corresponding author. Email: eko@umy.ac.id
Corresponding Author
Eko Priyo Purnomo
Available Online 1 March 2022.
DOI
10.2991/aebmr.k.220209.068How to use a DOI?
Keywords
Air Pollution; COVID-19; Public Services; Social Media; Transportation
Abstract

This study investigated how Jakarta’s public transportation uses social media (Twitter) during the COVID-19 pandemic, as well as how public transportation can help Jakarta reduce air pollution. MRT Jakarta, KAI Commuter, and Jakarta Transportation are the three official Twitter accounts for Jakarta’s public transportation. Under the COVID-19 pandemic, the main way for the government to inform the public about the transit infrastructure is through the social media site Twitter, as well as the use of public transportation to combat air pollution. The qualitative observational research technique used in this study combines data from multiple sources and is assisted by the NVivo 12 Plus tool, which allows more accurate data collection and content analysis. The positions of the three official Twitter accounts were analyzed based on research findings in two categories: First, Twitter account content includes the hashtag COVID-19, allows Jakarta transportation to meet standard health guidelines during COVID-19, and attractiveness of public use. transportation to reduce air pollution in Jakarta. Second, Twitter account content based on topics often discussed in the implementation of transportation as an air pollution control project in Jakarta during COVID-19 was checked.

Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the International Conference on Public Organization (ICONPO 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
1 March 2022
ISBN
978-94-6239-544-2
ISSN
2352-5428
DOI
10.2991/aebmr.k.220209.068How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

risenwbib
TY  - CONF
AU  - Rico Kurniawan
AU  - Eko Priyo Purnomo
AU  - Lubna Salsabila
AU  - Aqil Teguh Fathani
PY  - 2022
DA  - 2022/03/01
TI  - How Jakarta Public Transport Uses Social Media Platforms and as an Air Pollution Control Project?
BT  - Proceedings of the International Conference on Public Organization (ICONPO 2021)
PB  - Atlantis Press
SP  - 534
EP  - 540
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220209.068
DO  - 10.2991/aebmr.k.220209.068
ID  - Kurniawan2022
ER  -