E-Wallet in Technology Readiness Index Perspectives and Technical Support
- DOI
- 10.2991/aebmr.k.210311.063How to use a DOI?
- Keywords
- Technology Readiness Index, reliabililty, assurance
- Abstract
The use of e-wallets, which are currently very massive in various transactions, raises a clear message that if people must adapt to products of financial technology (fintech). Talking about the readiness for technology adoption, of course, we cannot ignore how the theory of technology readiness and acceptance is supported by sufficient empirical studies that describe various phenomena in various countries and various technology-based products. Technology adoption readiness is widely known and assessed using the Technology Readiness Index, where the concept introduces four main variables that are considered to influence the level of readiness to use technology, namely optimism, innovation, inconvenience and insecurity. However, on a different side, the process of establishing company value continues to develop by increasing technical support to be able to encourage the readiness level of technology acceptance. In the context of e-wallets, which are classified as technology products that are still in their use adjustment period, the researcher wants to see whether the optimism and innovation variables combined with technical support in the form of assurance and reliability can encourage the intention to use e-wallets in business transactions.
- Copyright
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Wika Harisa Putri AU - Shinta Agustin Tri Novia AU - Nurwiyanta PY - 2021 DA - 2021/03/13 TI - E-Wallet in Technology Readiness Index Perspectives and Technical Support BT - Proceedings of the 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020) PB - Atlantis Press SP - 318 EP - 322 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.210311.063 DO - 10.2991/aebmr.k.210311.063 ID - Putri2021 ER -