Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018)

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The Influence of Competency and Job Satisfaction on Organizational Citizenship Behavior (OCB) with Servant Leadership as a Moderating Variable

Authors
Tristiana Rijanti, Kis Indriyaningrum, Toto Suharmanto, Suci Budi Utami
Corresponding Author
Tristiana Rijanti
Available Online July 2019.
DOI
10.2991/icobame-18.2019.27How to use a DOI?
Keywords
competency; job satisfaction; servant leadership; OCB
Abstract

This study aims to analyze the influence of Competency and Job Satisfaction on Organizational Citizenship Behavior (OCB) With Servant Leadership as a Moderation Variables. The population in this study were all employees at the Central Statistics Agency (BPS) of Demak Regency, Kendal Regency, Semarang Regency and Semarang City as many as 144 people. The sampling technique used census method, 144 employees. Data was collected by questionnaire with Likert scale. Data analysis using SPSS version 22 includes, test instruments and multiple linear regression analysis for t test. The result showed that competency has a positively significantly influences on Organizational Citizenship Behavior (OCB), Job Satisfaction has a positively significantly influences on Organizational Citizenship Behavior (OCB) and servant leadership as moderating variables the influences of both competency and job satisfaction on Organizational Citizenship Behavior (OCB). This has managerial implications that the BPS leaders of Demak Regency, Kendal Regency, Semarang Regency and Semarang City need to increase their confidence in their employees to be able to make their own decisions, provide work experience, improve honesty, empower and create value for the community.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018)
Series
Advances in Economics, Business and Management Research
Publication Date
July 2019
ISBN
978-94-6252-750-8
ISSN
2352-5428
DOI
10.2991/icobame-18.2019.27How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Tristiana Rijanti
AU  - Kis Indriyaningrum
AU  - Toto Suharmanto
AU  - Suci Budi Utami
PY  - 2019/07
DA  - 2019/07
TI  - The Influence of Competency and Job Satisfaction on Organizational Citizenship Behavior (OCB) with Servant Leadership as a Moderating Variable
BT  - Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018)
PB  - Atlantis Press
SP  - 122
EP  - 126
SN  - 2352-5428
UR  - https://doi.org/10.2991/icobame-18.2019.27
DO  - 10.2991/icobame-18.2019.27
ID  - Rijanti2019/07
ER  -