Contribution Title The Determinant Factors on User Satisfaction in Assessing the Quality of Online Education Management Information System
- DOI
- 10.2991/978-2-494069-67-1_13How to use a DOI?
- Keywords
- Education Management Information System; Online System Quality; User Acceptance; Satisfaction
- Abstract
This study aimed to determine the quality of online education management information system in Indonesia or known as Sistem Data Pokok Pendidikan (DAPODIK), and the factors which make it important based on the perspectives of the user or the operator of the system. In this study, a combination of Technology Acceptance Model (TAM) and End-User Computing Satisfaction (EUCS) were used in measuring the effectiveness of the system in influencing user acceptance and user satisfaction. The population in this study consisted of the users of DAPODIK in elementary schools in Indonesia. Meanwhile, the samples were selected from several public and private elementary schools in Special Region of Yogyakarta, Indonesia. The analysis technique applied in this research was Partial Least Square-Structural Equation Modeling (PLS-SEM), conducted by implementing two stages of measurement, namely outer model analysis and inner model analysis. As a result, the attitudes perceived by the users when using DAPODIK are it is simplifying and speeding up their work, increasing their performance and productivity, easier to be learned, accessed, and operated by the users, which has influences on the users’ acceptance and satisfaction.
- Copyright
- © 2022 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Samsul Hadi AU - Widia Murni Wijaya AU - Aris Suharyadi AU - Aminuddin Hassan AU - Cik Nur Farhana Mohamed Zaki PY - 2022 DA - 2022/12/24 TI - Contribution Title The Determinant Factors on User Satisfaction in Assessing the Quality of Online Education Management Information System BT - Proceedings of the 9th International Conference on Education Research, and Innovation (ICERI 2021) PB - Atlantis Press SP - 110 EP - 119 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-67-1_13 DO - 10.2991/978-2-494069-67-1_13 ID - Hadi2022 ER -