Proceedings of the 9th International Conference on Education Research, and Innovation (ICERI 2021)

Contribution Title The Determinant Factors on User Satisfaction in Assessing the Quality of Online Education Management Information System

Authors
Samsul Hadi1, *, Widia Murni Wijaya1, Aris Suharyadi1, Aminuddin Hassan2, Cik Nur Farhana Mohamed Zaki2
1Yogyakarta State University, Yogyakarta, Indonesia
2Putra Malaysia University, Serdang, Malaysia
*Corresponding author. Email: samsul_hd@uny.ac.id
Corresponding Author
Samsul Hadi
Available Online 24 December 2022.
DOI
10.2991/978-2-494069-67-1_13How to use a DOI?
Keywords
Education Management Information System; Online System Quality; User Acceptance; Satisfaction
Abstract

This study aimed to determine the quality of online education management information system in Indonesia or known as Sistem Data Pokok Pendidikan (DAPODIK), and the factors which make it important based on the perspectives of the user or the operator of the system. In this study, a combination of Technology Acceptance Model (TAM) and End-User Computing Satisfaction (EUCS) were used in measuring the effectiveness of the system in influencing user acceptance and user satisfaction. The population in this study consisted of the users of DAPODIK in elementary schools in Indonesia. Meanwhile, the samples were selected from several public and private elementary schools in Special Region of Yogyakarta, Indonesia. The analysis technique applied in this research was Partial Least Square-Structural Equation Modeling (PLS-SEM), conducted by implementing two stages of measurement, namely outer model analysis and inner model analysis. As a result, the attitudes perceived by the users when using DAPODIK are it is simplifying and speeding up their work, increasing their performance and productivity, easier to be learned, accessed, and operated by the users, which has influences on the users’ acceptance and satisfaction.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 9th International Conference on Education Research, and Innovation (ICERI 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
24 December 2022
ISBN
978-2-494069-67-1
ISSN
2352-5398
DOI
10.2991/978-2-494069-67-1_13How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Samsul Hadi
AU  - Widia Murni Wijaya
AU  - Aris Suharyadi
AU  - Aminuddin Hassan
AU  - Cik Nur Farhana Mohamed Zaki
PY  - 2022
DA  - 2022/12/24
TI  - Contribution Title The Determinant Factors on User Satisfaction in Assessing the Quality of Online Education Management Information System
BT  - Proceedings of the 9th International Conference on Education Research, and Innovation (ICERI 2021)
PB  - Atlantis Press
SP  - 110
EP  - 119
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-67-1_13
DO  - 10.2991/978-2-494069-67-1_13
ID  - Hadi2022
ER  -