Proceedings of the International Conference on Economic, Management and Accounting (ICEMAC 2023)

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The Influence of Management Style on Service Quality at Fresh Hotel Sukabumi

Authors
Lianna Tupalessy1, *, Mutiara Nabila1, Putri Nurhayati1
1Management Study Program, Nusa Putra University, Sukabumi, West Java, Indonesia
*Corresponding author. Email: lianna.tupalessy_mn20@nusaputra.ac.id
Corresponding Author
Lianna Tupalessy
Available Online 2 August 2024.
DOI
10.2991/978-94-6463-492-1_21How to use a DOI?
Keywords
Management Style; Leadership; Service Quality
Abstract

This research aims to analyze the influence of the management style of Fresh Hotel Sukabumi on the quality of its services. This research was conducted at the Fresh Hotel Sukabumi which is located on Jalan Bhayangkara no 127, Karamat Village, Gunung Puyuh District, Sukabumi City. The respondents involved in this research were all 30 Fresh Hotel Sukabumi employees. The data analysis technique that will be used in this research is using quantitative descriptive methods with questionnaire by Likert scale analysis.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Economic, Management and Accounting (ICEMAC 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
2 August 2024
ISBN
978-94-6463-492-1
ISSN
2352-5428
DOI
10.2991/978-94-6463-492-1_21How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Lianna Tupalessy
AU  - Mutiara Nabila
AU  - Putri Nurhayati
PY  - 2024
DA  - 2024/08/02
TI  - The Influence of Management Style on Service Quality at Fresh Hotel Sukabumi
BT  - Proceedings of the International Conference on Economic, Management and Accounting (ICEMAC 2023)
PB  - Atlantis Press
SP  - 266
EP  - 279
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-492-1_21
DO  - 10.2991/978-94-6463-492-1_21
ID  - Tupalessy2024
ER  -