Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)

The Influence of Digital Leadership on the Performance of Millennial Employee through Coaching at Digital Technology-Based Companies of Samsung Research and Development Indonesia (SRIN)

Authors
Fauziah Zulfitri1, *, Fetty Poerwaty Sari2
1Faculty of Economy and Business, Telkom University, Bandung, Indonesia
2Faculty of Economy and Business, Telkom University, Bandung, Indonesia
*Corresponding author. Email: fauziah.insightindonesia@gmail.com
Corresponding Author
Fauziah Zulfitri
Available Online 2 May 2024.
DOI
10.2991/978-94-6463-394-8_26How to use a DOI?
Keywords
Digital Leadership Skills; Organizational Communication; Employee Performance; Millennial
Abstract

In alignment with Industry 4.0’s evolution, digital technology-based companies are rapidly expanding. Digital Leadership has emerged as a concept, characterized by styles reliant on digital technology to enhance organizational performance. This paradigm encompasses technology and people-centric communication. Coaching has become vital for performance enhancement in recent years. Samsung R&D Indonesia (SRIN) is a technology-immersed company with 80% millennial employees. This research primarily aims to outline SRIN’s digital leadership practices. It comprehensively describes coaching methods, assesses employee performance metrics, and investigates how digital leadership impacts millennial employee performance. Coaching acts as a mediating variable within SRIN. Data collection involved questionnaires administered to 100 millennial employees across diverse SRIN departments. Subsequent analysis employed Smart PLS-4 software, encompassing descriptive statistics, outer and inner model evaluations, and path analysis. Results reveal exceptional digital leadership, coaching, and employee performance at SRIN. Hypothesis testing via path coefficient methodologies demonstrates that digital leadership, mediated by coaching, positively and significantly affects millennial employee performance (coefficient: 0.415). This research enriches the literature on digital leadership, coaching, and employee performance. It provides empirical evidence of their interplay, particularly in tech-centric firms. Corporate entities are urged to foster digital leadership competencies and introduce coaching initiatives for enhanced millennial workforce efficacy in the digital age.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
2 May 2024
ISBN
10.2991/978-94-6463-394-8_26
ISSN
2352-5428
DOI
10.2991/978-94-6463-394-8_26How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Fauziah Zulfitri
AU  - Fetty Poerwaty Sari
PY  - 2024
DA  - 2024/05/02
TI  - The Influence of Digital Leadership on the Performance of Millennial Employee through Coaching at Digital Technology-Based Companies of Samsung Research and Development Indonesia (SRIN)
BT  - Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)
PB  - Atlantis Press
SP  - 264
EP  - 283
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-394-8_26
DO  - 10.2991/978-94-6463-394-8_26
ID  - Zulfitri2024
ER  -