Proceedings of the 2024 3rd International Conference on Humanities, Wisdom Education and Service Management (HWESM 2024)

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Research on Intelligent Service for Smart Museum Users under Artificial Intelligence

Authors
Anqi Zhou1, *, Younghwan Pan1
1Dept. of Smart Experience Design, Kookmin University, Seoul, Korea
*Corresponding author. Email: 187029zhouanqi@gmail.com
Corresponding Author
Anqi Zhou
Available Online 28 May 2024.
DOI
10.2991/978-2-38476-253-8_16How to use a DOI?
Keywords
smart museums; perceived affordance; user intelligent services
Abstract

With the rapid development of artificial intelligence (AI) technology and the rise of the trend of intelligence, smart museums, as an important place for cultural inheritance and educational exchanges, are faced with the challenge and opportunity of how to use AI technology to enhance the user service experience. Starting from user needs, this study constructs a theoretical framework of perceived affordance in the study of intelligent service for users of smart museums through the theory of perceived affordance in the field of human-computer interaction and the method of rooted theory. According to this framework, suggestions for the optimization of smart museum construction and service based on user demand service are proposed, aiming to provide theoretical reference and practical significance for the development of smart museum user intelligent service under artificial intelligence.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2024 3rd International Conference on Humanities, Wisdom Education and Service Management (HWESM 2024)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
28 May 2024
ISBN
10.2991/978-2-38476-253-8_16
ISSN
2352-5398
DOI
10.2991/978-2-38476-253-8_16How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Anqi Zhou
AU  - Younghwan Pan
PY  - 2024
DA  - 2024/05/28
TI  - Research on Intelligent Service for Smart Museum Users under Artificial Intelligence
BT  - Proceedings of the 2024 3rd International Conference on Humanities, Wisdom Education and Service Management (HWESM 2024)
PB  - Atlantis Press
SP  - 128
EP  - 135
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-253-8_16
DO  - 10.2991/978-2-38476-253-8_16
ID  - Zhou2024
ER  -