Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)

The Effect of Communication, Motivation, and Work Discipline on Employee Performance at Bank ABC Unit Credit Operational Medan

Authors
Alif Kurnia Daud1, *, Abdul Rahim Matondong1, Linda Tri Murni Maas1
1Master of Management Study Program, School of Postgraduate Studies, Universitas Sumatera Utara, Medan, Indonesia
*Corresponding author. Email: alifkdaud19@gmail.com
Corresponding Author
Alif Kurnia Daud
Available Online 29 September 2023.
DOI
10.2991/978-94-6463-234-7_127How to use a DOI?
Keywords
Communication; Work Motivation; Work Discipline; Performance
Abstract

Employee performance determines a company’s progress because performance is significant in the organization’s efforts to achieve goals. If employees have good performance, it will undoubtedly benefit the company and vice versa. This study aimed to examine and analyze the effect of communication, motivation, and work discipline on performance either partially or simultaneously. The approach used in this study is associative. This study’s population was all Bank ABC’s Credit Operational Unit Medan employees, totaling 50. The sample in this study was the saturated sample method where all members of the population were used as a sample of 48 Bank ABC Credit Operational Unit Medan employees minus researchers and leaders. Data collection techniques in this study used documentation, observation, and questionnaire techniques. The data analysis technique in this study used a quantitative approach using statistical analysis using data quality tests, multiple linear regression, classical assumption test, hypothesis testing, and coefficient of determination test using the SPSS (Statistical Program For Social Science) software program.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
29 September 2023
ISBN
978-94-6463-234-7
ISSN
2352-5428
DOI
10.2991/978-94-6463-234-7_127How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Alif Kurnia Daud
AU  - Abdul Rahim Matondong
AU  - Linda Tri Murni Maas
PY  - 2023
DA  - 2023/09/29
TI  - The Effect of Communication, Motivation, and Work Discipline on Employee Performance at Bank ABC Unit Credit Operational Medan
BT  - Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
PB  - Atlantis Press
SP  - 1199
EP  - 1215
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-234-7_127
DO  - 10.2991/978-94-6463-234-7_127
ID  - Daud2023
ER  -