Improvement in Emergency Medical Services using Internet of Things (IoT). Hospital Emergency Department Case: a BPR Approach

DOI

10.2991/aebmr.k.200606.013How to use a DOI?

Keywords

Internet of Things (IoT), Healthcare, Emergency Medical Services, Business Process Reengineering (BPR)

Abstract

The operational process in an emergency situation becomes a very critical process in saving the lives of patients. A well-integrated emergency medical services (EMS) can be an important role in reducing the risk of death or disability. The implementation of Internet of Things (IoT) to the EMS can help integrate operational processes so that emergency physicians (EPs) can more quickly and accurately treat patients. The purpose of this paper is to design operational process improvements by applying IoT to the EMS process using Business Process Reengineering (BPR) approach. Failure Mode and Effect Analysis (FMEA) method is used to prioritize failure modes in the process that will be recommended for corrective actions using IoT implementation. This study improves 2 failure modes in the prehospital process and 10 failure modes in the hospital process by implementing IoT. The results of this study indicate an improvement in the reduction of prehospital processing time by 19% and hospital processing time by 22% based on EMS process simulations.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - M. Dachyar
AU  - Camryna H. Pertiwi
PY  - 2020
DA  - 2020/06/09
TI  - Improvement in Emergency Medical Services using Internet of Things (IoT). Hospital Emergency Department Case: a BPR Approach
BT  - Proceedings of the 23rd Asian Forum of Business Education(AFBE 2019)
PB  - Atlantis Press
SP  - 79
EP  - 87
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200606.013
DO  - 10.2991/aebmr.k.200606.013
ID  - Dachyar2020
ER  -