The Factors Influencing Organizational Citizenship Behavior

DOI

10.2991/assehr.k.200120.017How to use a DOI?

Keywords

organizational citizenship behavior, personality, leadership

Abstract

The purpose of this literature review is to investigate factors that influence Organizational Citizenship Behavior (OCB) by conducting a review of research journals published in the last ten years. Journals are obtained through Google Scholar, EBSCO, and academia. The results show that not all personality dimensions have a positive or negative relationship with OCB. Transformational leadership is able to enhance OCB, but the relationship is also mediated by Interactional Justice and can also be moderated by psychological empowerment. Besides, factors that can influence OCB is Employee Engagement and organizational commitment with person-environment (P-E). However, OCB is not influenced by gender.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Bhimo Surya Putra
PY  - 2020
DA  - 2020/01/22
TI  - The Factors Influencing Organizational Citizenship Behavior
BT  - Proceedings of the 5th ASEAN Conference on Psychology, Counselling, and Humanities (ACPCH 2019)
PB  - Atlantis Press
SP  - 77
EP  - 80
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200120.017
DO  - 10.2991/assehr.k.200120.017
ID  - Putra2020
ER  -