The International Technology Management Review

The purpose of this paper is to provide a critical review of extant knowledge on emoji use in Computer-Mediated Communication (CMC). A compilation of 46 empirical studies published between 1998 and 2020 are presented as a critical review and in a Summary Table that reports the methodology, sample, key...

This study aims to examine the intention of social aid beneficiaries to use banking Self-Service Technology (SST). In general, the social aid beneficiaries have limitations in accessing banking technologies. Therefore, research on the determinants of the intention of social aid beneficiaries in using...