The Influence of Soft and Hard Quality Management Practices on Organizational Performance at The Vocational High Schools

DOI

10.2991/yicemap-17.2017.57How to use a DOI?

Keywords

soft quality management; hard quality management; organizational performance; Vocational High School.

Abstract

The aim of this research was to examine the influence of soft quality management and hard quality management on organizational performance at the Vocational High Schools. The research proposed several hypotheses relating to the influence between soft quality management factors, hard quality management factors, and organizational performance at the Vocational High Schools. The type of research was expost-facto by the survey method. This research was carried out at the Vocational High Schools located in Yogyakarta Special Region, covering Yogyakarta, Sleman, Bantul, Kulonprogo, and Gunungkidul. This research used a sample of 139 the Vocational High Schools. Subjects were the managers staffs at the Vocational High Schools including the principal, deputy principal, and head of department at the Vocational High Schools. Data were collected by using questionnaires. The test for validity and reliability of research instruments was used the total item correlation and Alpha Croncbach coefficient. While for testing the validity and reliability of the indicators was done through confirmatory factor analysis. This research used structural equation modeling (SEM) analysis. The findings showed that soft quality management factors had a positive, direct, and significant effect on organizational performance at the Vocational High Schools; hard quality management factors had a positive, direct, and significant effect on organizational performance at the Vocational High Schools.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Giri Wiyono
PY  - 2017/05
DA  - 2017/05
TI  - The Influence of Soft and Hard Quality Management Practices on Organizational Performance at The Vocational High Schools
BT  - Proceedings of the 1st Yogyakarta International Conference on Educational Management/Administration and Pedagogy (YICEMAP 2017)
PB  - Atlantis Press
SP  - 324
EP  - 327
SN  - 2352-5398
UR  - https://doi.org/10.2991/yicemap-17.2017.57
DO  - 10.2991/yicemap-17.2017.57
ID  - Wiyono2017/05
ER  -