Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022)

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Juridical Study of Decisions of the Consumer Dispute Settlement Agency Outside the Court in Electronic Trading

Authors
Sam Julius Richard Saroinsong1, *, Joupy Gustav Mambu1, Feibe Pijoh1, Yan Edoard Rumapar1
1Law Studies Program, Faculty of Social Science and Law, Universitas Negeri Manado, Tondano, Indonesia
*Corresponding author. Email: semsaroinsong@unima.ac.id
Corresponding Author
Sam Julius Richard Saroinsong
Available Online 17 January 2023.
DOI
10.2991/978-2-494069-35-0_227How to use a DOI?
Keywords
BPSK Decision; Out of Court; Electronic Trading
Abstract

The purpose of this study is to find out how the effectiveness of the consumer dispute settlement agency (BPSK) outside the court in electronic trade dispute resolution and how the binding power of the decision of the consumer dispute settlement agency outside the court in electronic commerce. BPSK has the authority to settle consumer disputes out of courts, such as through mediation, conciliation, and arbitration. It is regulated in UUPK article 54 paragraph (3) “the decision of the BPSK assembly is final and binding, so it is not possible to file an appeal, but it is regulated In Article 56 Paragraph (2) of the UUPK, it turns out that the parties can still file an ‘objection’ to the District Court no later than 14 days after the BPSK notification so that this creates uncertainty, even contradictions between rules. This research used a normative research method.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
17 January 2023
ISBN
10.2991/978-2-494069-35-0_227
ISSN
2352-5398
DOI
10.2991/978-2-494069-35-0_227How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Sam Julius Richard Saroinsong
AU  - Joupy Gustav Mambu
AU  - Feibe Pijoh
AU  - Yan Edoard Rumapar
PY  - 2023
DA  - 2023/01/17
TI  - Juridical Study of Decisions of the Consumer Dispute Settlement Agency Outside the Court in Electronic Trading
BT  - Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022)
PB  - Atlantis Press
SP  - 1890
EP  - 1899
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-35-0_227
DO  - 10.2991/978-2-494069-35-0_227
ID  - Saroinsong2023
ER  -