Legal Protection of Online Loan Customers

DOI

10.2991/978-2-38476-046-6_27How to use a DOI?

Keywords

Customers; Legal Protection; Online Loans

Abstract

Online loan customers have increased every year. This increase was due to the ease of submitting a loan application process. However, not a few take advantage of the convenience of these online loan products unwisely. Therefore, this study aims to determine how is the legal protection for online loan customers. This study uses a juridical-normative approach as a legal research method. No specific regulation regulates legal protection for online loan customers until 2016. Therefore, Financial Services Authority (OJK) issued Financial Services Authority Regulation Number 77/POJK.01/2016 concerning Information Technology-Based Lending and Borrowing Services. These regulations serve as guidelines for protecting loan customers online.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Kasmawati
AU  - Riza Amalia
AU  - Maroni
AU  - Muhammad Febriyan Saputra
PY  - 2023
DA  - 2023/05/02
TI  - Legal Protection of Online Loan Customers
BT  - Proceedings of the 3rd Universitas Lampung International Conference on Social Sciences (ULICoSS 2022)
PB  - Atlantis Press
SP  - 281
EP  - 286
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-046-6_27
DO  - 10.2991/978-2-38476-046-6_27
ID  - 2023
ER  -