Proceedings of the Tegal International Conference on Applied Social Science & Humanities (TICASSH 2022)

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Needs Analysis on English Language Use for Students of Hospitality Department

Authors
Liza Amalia Putri1, *, Muhamad Ridwan2, Maria Ulfah Catur Afriasih1
1Hospitality Management Study Program, Politeknik Negeri Media Kreatif, Jakarta, Indonesia
2Culinary Arts Study Program, Politeknik Negeri Media Kreatif, Jakarta, Indonesia
*Corresponding author. Email: liza.aputri@polimedia.ac.id
Corresponding Author
Liza Amalia Putri
Available Online 11 November 2022.
DOI
10.2991/978-2-494069-09-1_11How to use a DOI?
Keywords
Needs analysis; English for hospitality
Abstract

In expanding the curriculum of English for Specific Purposes, needs analysis has an important role. The author examined the need of English, especially the language function, of employees at 4 (four) and 5 (five) star hotels in Jakarta. The subject of the research was the employees who had worked for at least 5 (five) years in these hotels and had a minimum educational qualification of D4/S1. The author took 20 (twenty) samples from each hotel using questionnaire instrument and analyzed the data with frequency, percentage, mean and deviation standard. The findings indicated that the most relevant functions of English in its use were providing services, providing information and offering assistance. The author applied this finding in teaching English for Hotel courses. The author viewed it significant because many students still struggled to speak English during their internship or work in hotels in Jakarta.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Tegal International Conference on Applied Social Science & Humanities (TICASSH 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
11 November 2022
ISBN
978-2-494069-09-1
ISSN
2352-5398
DOI
10.2991/978-2-494069-09-1_11How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Liza Amalia Putri
AU  - Muhamad Ridwan
AU  - Maria Ulfah Catur Afriasih
PY  - 2022
DA  - 2022/11/11
TI  - Needs Analysis on English Language Use for Students of Hospitality Department
BT  - Proceedings of the Tegal International Conference on Applied Social Science & Humanities (TICASSH 2022)
PB  - Atlantis Press
SP  - 79
EP  - 85
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-09-1_11
DO  - 10.2991/978-2-494069-09-1_11
ID  - Putri2022
ER  -