Proceedings of the 5th International Conference on Tourism, Economics, Accounting, Management and Social Science (TEAMS 2020)

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Smart City Public Service Strategy in Achieving Good Governance in Kota Kupang

Authors
Herly M. Oematan, Maria E.D. Tunti, Yemima Eka Christi Windya
Corresponding Author
Maria E.D. Tunti
Available Online 14 December 2020.
DOI
10.2991/aebmr.k.201212.074How to use a DOI?
Keywords
Good Governance, Kota Kupang, Smart City, Strategic, SWOT
Abstract

In order to achieve public service, it can’t be separated from the concept of good governance. Along with the times followed by the rapid development of technology. The development of technology has not failed to become a new breakthrough, which is used by the city to provide the maximum possible public service for its residents, and that’s why the concept of smart city emerges. This research’s purpose is to comprehend Kota Kupang’s smart city public service strategy in creating good governance. This research was conducted in Kota Kupang. The population is all Kota Kupang’s citizens. Sample used is all Camat and Lurah in Kota Kupang, respectively 6 camat and 51 lurah as the representatives of citizens of Kota Kupang. The analytical tool used is SWOT analysis (strength, weakness, opportunity, and threat) to see what strategy best applied by Kota Kupang in implementing the program of smart city public service in achieving good governance. From the results of SWOT matrix, we can conclude that the concept and the implementation of smart city in Kota Kupang has received formal legitimacy by the stakeholders and have legal protection although currently not all public services lines in Kota Kupang are covered by the smart city. Besides, there are chances in the implementation of smart city that still can be maximized to reduce existence threats.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 5th International Conference on Tourism, Economics, Accounting, Management and Social Science (TEAMS 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
14 December 2020
ISBN
978-94-6239-297-7
ISSN
2352-5428
DOI
10.2991/aebmr.k.201212.074How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Herly M. Oematan
AU  - Maria E.D. Tunti
AU  - Yemima Eka Christi Windya
PY  - 2020
DA  - 2020/12/14
TI  - Smart City Public Service Strategy in Achieving Good Governance in Kota Kupang
BT  - Proceedings of the 5th International Conference on Tourism, Economics, Accounting, Management and Social Science (TEAMS 2020)
PB  - Atlantis Press
SP  - 525
EP  - 531
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.201212.074
DO  - 10.2991/aebmr.k.201212.074
ID  - Oematan2020
ER  -