The Employees Turnover Intention During Covid-19: Do Commuting Stress and Burnout matter?

DOI

10.2991/aebmr.k.211207.006How to use a DOI?

Keywords

Commuting Stress; Employee Burnout; Turnover Intention; Covid-19

Abstract

Commuting stress inflicts employees’ mental and physical pressure during the pandemic of Covid-19. Therefore, the government encourages companies to change the working system from working from the office to work from home. Hence, not all companies could imply work from home system, yet certain companies continue to work from the office. The situation could imply some depression and fear to go to work daily by public transportation. The previous studies before the pandemic have stated that the commuting stress can affect employee burnout and the worst case of that is the intention to resign from their company. However, the study of employees’ turnover and its antecedents during the Covid-19 in Indonesia is still limited. This research aim is to investigate the statistical effect of commuting stress on employee’s burnout and simultaneously on turnover intention. Hence, this study would analyze the mediation effect of employees burnout on the relationship. This research utilizes a quantitative method, specifically Partial Least Square analysis to test the relationship between variables. SmartPLS ver. 3.27 is utilized as the statistical tool to test the four hypotheses, such as direct effect and the mediation effect. The authors decides to choose Jakarta as the place of study due to the active of commuting activities during the pandemic, especially for public transportation such as KRL Commuter Line, Bus of Transjakarta, and other public transportation. There are 100 employees around Jakarta agree to be the the respondents in this study. The findings confirm that commuting stress is positively effect on burnout and turnover intention. However, the mediating effect of burnout is not significantly confirmed on the relationship. Therefore, commuting stress could be affecting turnover intention without the mediation of employee burnout. The findings could be a literature source for employees to illustrate the stress issue that occurred in the workplace. Afterward, the company could handle its human capital practically during Covid-19 era and creates a strategy by using several indicators in this study as sources to further analyze the stress experienced by employees so that it impacts the desire to leave the company. For instance, traffic congestion should get more attention by the company to imply flexible working hours or can consider output as the KPI rather than working schedule.

Copyright

© 2021 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Martinez Dewi
AU  - Liza Agustina Maureen Nelloh
PY  - 2021
DA  - 2021/12/07
TI  - The Employees Turnover Intention During Covid-19: Do Commuting Stress and Burnout matter?
BT  - Proceedings of the Conference Towards ASEAN Chairmanship 2023 (T-A-C 23 2021)
PB  - Atlantis Press
SP  - 45
EP  - 49
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.211207.006
DO  - 10.2991/aebmr.k.211207.006
ID  - Dewi2021
ER  -