Impact of Perceived Corporate Social Responsibility on Organizational Citizenship Behavior: The Mediating Role of Organizational Trust

DOI

10.2991/sschd-19.2019.34How to use a DOI?

Keywords

Corporate Social Responsibility, Organization Citizenship Behavior, Organization Trust.

Abstract

Based on the theory of social exchange, this paper explores the effect of corporate social responsibility on organizational citizenship behavior from the perspective of employee perception and studies the impact mechanism, that is, the intermediary role of organizational trust. The statistical analysis of the survey data of 230 employees shows that the internal and external corporate social responsibility perceived by employees positively affect the organizational citizenship behavior of employees. Also, the organizational trust completely mediates the impact of internal social responsibility perception on organizational citizenship behavior and partially mediates the impact of external responsibility perception on organizational citizenship behavior.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Xinying Huang
AU  - Lihua Guo
PY  - 2019/12
DA  - 2019/12
TI  - Impact of Perceived Corporate Social Responsibility on Organizational Citizenship Behavior: The Mediating Role of Organizational Trust
BT  - Proceedings of the 5th Annual International Conference on Social Science and Contemporary Humanity Development (SSCHD 2019)
PB  - Atlantis Press
SP  - 85
EP  - 92
SN  - 2352-5398
UR  - https://doi.org/10.2991/sschd-19.2019.34
DO  - 10.2991/sschd-19.2019.34
ID  - Huang2019/12
ER  -