Customers’ perception of information security in internet banking

DOI

10.2991/senet-19.2019.45How to use a DOI?

Keywords

Information Security, Internet banking, Customers’ perception

Abstract

Information Security is one of the key segments for every organization that gathers customers’ information. This paper reviews customers’ perception of information security in internet banking, their needs regarding security of information and their familiarity with some of the concepts related to Information Security. Online questionnaire was used in this paper as method for collecting data that will be used in this research. After conducted questionnaire, statistical analysis was performed using SPSS 23, and various tests (T-test, ANOVA) were used in order to get most precise data.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Nikola Milosavljević
AU  - Sara Njagojević
PY  - 2019/12
DA  - 2019/12
TI  - Customers’ perception of information security in internet banking
BT  - Proceedings of the 5th IPMA SENET Project Management Conference (SENET 2019)
PB  - Atlantis Press
SP  - 272
EP  - 277
SN  - 2352-5428
UR  - https://doi.org/10.2991/senet-19.2019.45
DO  - 10.2991/senet-19.2019.45
ID  - Milosavljević2019/12
ER  -