The Role of Media in Crisis Communication and Crisis Management

DOI

10.2991/978-2-38476-178-4_17How to use a DOI?

Keywords

Media; Crisis Communication; Crisis Management; Crisis Public Relations; Media Relations

Abstract

This paper examines the pivotal role that media plays in the realm of crisis communication and crisis management. In today's interconnected world, where information is disseminated rapidly, the media serves as both a potent tool and a formidable challenge in managing crises effectively. This study delves into how organizations navigate the complex landscape of crisis communication, leveraging media channels to their advantage while minimizing reputational damage. The paper highlights the significance of proactive crisis public relations (PR) and the development of comprehensive crisis response strategies. Drawing from relevant case studies, it sheds light on best practices, pitfalls to avoid, and lessons for successful crisis management in the age of the media.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Xiangyue Zhang
PY  - 2023
DA  - 2023/12/30
TI  - The Role of Media in Crisis Communication and Crisis Management
BT  - Proceedings of the 2023 3rd International Conference on Social Development and Media Communication (SDMC 2023)
PB  - Atlantis Press
SP  - 130
EP  - 136
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-178-4_17
DO  - 10.2991/978-2-38476-178-4_17
ID  - Zhang2023
ER  -