The Role of Understanding the Internet in Moderating Determinants of Taxpayer Compliance Levels
The Level of Personal Taxpayer Compliance at KPP Pratama Pangkalpinang
- DOI
- 10.2991/aebmr.k.201126.002How to use a DOI?
- Keywords
- e-Billing, User Satisfaction, Internet Understanding, Taxpayer Compliance
- Abstract
Electronic Billing System is an electronic tax payment system that was put in place by the Directorate General of Taxes since 2016. This study aims to analyze the effect of the application of the electronic billing system to the compliance of individual taxpayers and to analyze the relationship between the application of electronic billing systems to the compliance of individual taxpayers. moderated by internet understanding. The sampling technique in this study is cluster random sampling, with 397 samples of individual taxpayers registered in KPP Pratama Pangkalpinang. The data used in this study are primary data with statistical analysis which is moderated regression analysis. The results showed that the application of the e-Billing System did not significantly influence the compliance of individual taxpayers. User satisfaction has a significant effect on individual taxpayer compliance. The moderating variable in understanding the internet can moderate the positive influence of the relationship between the application of e-Billing System to individual taxpayer compliance. This means that taxpayers registered with KPP Pratama Pangkalpinang understand correctly the use of the internet so th1. at e-billing makes it easy to make tax payment obligations.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Rulyanti Susi Wardhani AU - Murtiadi Awaluddin AU - Julia PY - 2020 DA - 2020/11/27 TI - The Role of Understanding the Internet in Moderating Determinants of Taxpayer Compliance Levels BT - Proceedings of the 5th Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA-5 2020) PB - Atlantis Press SP - 6 EP - 16 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.201126.002 DO - 10.2991/aebmr.k.201126.002 ID - Wardhani2020 ER -