Proceedings of the 2024 9th International Conference on Modern Management, Education and Social Sciences (MMET 2024)

A Study on the Cross-boundary Effect of Leisure Crafting on Service Employees’ Work Outcomes: A Human Capital Perspective

Authors
Qingjuan Wang1, Xiaolu Huang1, Yujie Wu1, *
1Nankai University, Tianjin, 300350, China
*Corresponding author. Email: 2594761067@qq.com
Corresponding Author
Yujie Wu
Available Online 9 December 2024.
DOI
10.2991/978-2-38476-309-2_12How to use a DOI?
Keywords
Leisure Crafting; Human Capital; Service Performance; Occupational Health
Abstract

The purpose of this study is to examine how leisure crafting influences employees’ service performance and occupational health by the mediating effect of human capitals (i.e. intellectual capital, social capital and psychological capital). It proposes that: (1) Leisure crafting has a significant positive effect on employees’ service performance and occupational health; (2) Three human capitals play mediating roles in the relationship between leisure crafting and service performance/occupational health. (3) Individual factors (e.g. value, personality) may determine to what degree employees can accumulate human capitals from leisure crafting, organizational factors (e.g., organizational justice/support) may affect to what degree employees will transfer these human capitals into work outcomes.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2024 9th International Conference on Modern Management, Education and Social Sciences (MMET 2024)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
9 December 2024
ISBN
978-2-38476-309-2
ISSN
2352-5398
DOI
10.2991/978-2-38476-309-2_12How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Qingjuan Wang
AU  - Xiaolu Huang
AU  - Yujie Wu
PY  - 2024
DA  - 2024/12/09
TI  - A Study on the Cross-boundary Effect of Leisure Crafting on Service Employees’ Work Outcomes: A Human Capital Perspective
BT  - Proceedings of the 2024 9th International Conference on Modern Management, Education and Social Sciences (MMET 2024)
PB  - Atlantis Press
SP  - 97
EP  - 103
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-309-2_12
DO  - 10.2991/978-2-38476-309-2_12
ID  - Wang2024
ER  -