A Study on the Cross-boundary Effect of Leisure Crafting on Service Employees’ Work Outcomes: A Human Capital Perspective
- DOI
- 10.2991/978-2-38476-309-2_12How to use a DOI?
- Keywords
- Leisure Crafting; Human Capital; Service Performance; Occupational Health
- Abstract
The purpose of this study is to examine how leisure crafting influences employees’ service performance and occupational health by the mediating effect of human capitals (i.e. intellectual capital, social capital and psychological capital). It proposes that: (1) Leisure crafting has a significant positive effect on employees’ service performance and occupational health; (2) Three human capitals play mediating roles in the relationship between leisure crafting and service performance/occupational health. (3) Individual factors (e.g. value, personality) may determine to what degree employees can accumulate human capitals from leisure crafting, organizational factors (e.g., organizational justice/support) may affect to what degree employees will transfer these human capitals into work outcomes.
- Copyright
- © 2024 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Qingjuan Wang AU - Xiaolu Huang AU - Yujie Wu PY - 2024 DA - 2024/12/09 TI - A Study on the Cross-boundary Effect of Leisure Crafting on Service Employees’ Work Outcomes: A Human Capital Perspective BT - Proceedings of the 2024 9th International Conference on Modern Management, Education and Social Sciences (MMET 2024) PB - Atlantis Press SP - 97 EP - 103 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-38476-309-2_12 DO - 10.2991/978-2-38476-309-2_12 ID - Wang2024 ER -