Crisis Communication in the Early Phase of COVID-19 by Indonesian Government Body

DOI

10.2991/assehr.k.211121.007How to use a DOI?

Keywords

crisis communication; frame analysis; government communication

Abstract

Early phase become the critical period in crisis, because the public anxiety and confusion is very high. This condition increases the public’s need of information from official sources. This article aims to discuss the official statement from: Indonesian Ministry of Health and Indonesian National Board of Disaster Management in the early phase of Covid-19 in Indonesia. The data sources official statement that posted in the two Indonesian Government bodies’ official website between March – May 2020. For analysis, author use frame analysis model Robert N Entman. Result shows the main theme of BNPB official statement is to persuade people to limited their mobility; meanwhile in the Ministry of Health contains of justification for government decision and repetition to obey the health protocol designed by Indonesian government.

Copyright

© 2021 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Narayana Mahendra Prastya
AU  - Masduki
PY  - 2021
DA  - 2021/11/29
TI  - Crisis Communication in the Early Phase of COVID-19 by Indonesian Government Body
BT  - Proceedings of the 3rd Jogjakarta Communication Conference (JCC 2021)
PB  - Atlantis Press
SP  - 25
EP  - 27
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211121.007
DO  - 10.2991/assehr.k.211121.007
ID  - Prastya2021
ER  -