Forming the Trust in Consultation and Medicine Purchase Through Online Application

DOI

10.2991/assehr.k.200818.025How to use a DOI?

Keywords

application, technology, trust, user

Abstract

Technological development that continue to offer new innovations make people’s lives move towards digitization. The increasing amount of mobile phone user also emerge many type of applications that offer various kinds of conveniences, one of them are online-based health. In order to face the era of the industrial revolution 4.0, the health sector must be able to follow developments in digital technology, one of them with health application. Health-based application have high risks and require high trust. The purpose of the study is to find out how application can form the trust with user and how user can trust applications for doctor consultation and purchasing medicine. The research method for this study is qualitative research with a case study approach to health application users.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Fauzia
AU  - Firman Kurniawan Sujono
PY  - 2020
DA  - 2020/08/19
TI  - Forming the Trust in Consultation and Medicine Purchase Through Online Application
BT  - Proceedings of the 2nd Jogjakarta Communication Conference (JCC 2020)
PB  - Atlantis Press
SP  - 108
EP  - 111
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200818.025
DO  - 10.2991/assehr.k.200818.025
ID  - 2020
ER  -