Proceedings of International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-L&EM)

<Previous Article In Volume
Next Article In Volume>

Evaluation of Crossing Port Services at Jepara Crossing Port, Central Java Province

Authors
Kumila Hanik1, Andri Yulianto2, *, Siti Nurlaili Triwahyuni2, Azira Salsabila2
1Politeknik Bumi Akpelni, Semarang, Indonesia
2Politeknik Transportasi Sungai, Danau dan Penyeberangan Palembang, Palembang, Indonesia
*Corresponding author. Email: andribplp@gmail.com
Corresponding Author
Andri Yulianto
Available Online 31 August 2024.
DOI
10.2991/978-94-6463-486-0_12How to use a DOI?
Keywords
Evaluation; Service; Ferry Port
Abstract

The ferry port functions as a place for the operation of ferry transportation activities, in the operational system, ferry transportation must not be hampered or disrupted in its service. Therefore, good facilities and infrastructure are needed to support service activities at ferry ports. This research aims to achieve good service and as basic capital for the development of a port. It is necessary to make efforts to improve adequate services, in order to provide maximum service. The government has established Ferry Port Services through Regulation of the Directorate General of Land Transportation Number: KP.5062/AP 005/DRJD/2020.

Based on the results of the analysis of the level of suitability and weighting at the Jepara Ferry Port, a score of 39.95 was obtained. The results show that the service at the Jepara Ferry Port is in classification D, meaning that the service at the Ferry Port is in the poor category. Therefore, to create optimal service at the Jepara Ferry Port, it is necessary to improve passenger services, ship services and vehicle services at the Jepara Ferry Port in accordance with regulations.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

<Previous Article In Volume
Next Article In Volume>
Volume Title
Proceedings of International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-L&EM)
Series
Advances in Economics, Business and Management Research
Publication Date
31 August 2024
ISBN
978-94-6463-486-0
ISSN
2352-5428
DOI
10.2991/978-94-6463-486-0_12How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Kumila Hanik
AU  - Andri Yulianto
AU  - Siti Nurlaili Triwahyuni
AU  - Azira Salsabila
PY  - 2024
DA  - 2024/08/31
TI  - Evaluation of Crossing Port Services at Jepara Crossing Port, Central Java Province
BT  - Proceedings of International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-L&EM)
PB  - Atlantis Press
SP  - 78
EP  - 85
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-486-0_12
DO  - 10.2991/978-94-6463-486-0_12
ID  - Hanik2024
ER  -