The Potential of Using Critical Incident Technique to Improve Design Research: A Compilation Study

DOI

10.2991/978-2-38476-038-1_18How to use a DOI?

Keywords

Design research; Critical Incident Technique; Research methods; SWOT

Abstract

Critical Incident Technique (CIT) is a research approach in which the research subject was asked to remember and explain a period when a specific behavior, activity, or occurrence influenced (either positively or negatively) a specified outcome. For the incident to be critical, the event should have a causal relationship with the result. Due to its uncommon use in design research and the lack of references in the design area, we saw an opportunity to develop a study about CIT, specifically in Design. In this chapter, we explored the current theoretical frameworks from several areas that adopt CIT. Based on the findings from the CIT context, a more focused literature review was conducted to understand the existing CIT in other areas and the potential to integrate it in design research. It is essential to state that the scope of our study is CIT will be used in the exploratory phase in research about design research. A strengths, weaknesses, opportunities, and threats (SWOT) analysis was carried out to see a problem and provide inputs for considering solutions. A compilation study was developed to determine the potential of using this method in design research. The result is that Critical Incident Technique could be viewed as an opportunity to improve the design research process, giving it the sense of design thinking to escalate its ability to understand the problem. At the same time, it can be useful with a multidisciplinary approach of education and design research for comprehensive research processes to develop interventions for effective education strategies.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - Ima Kusumawati Hidayat
AU  - Efecan Serin
AU  - Rogério Ribeiro
PY  - 2023
DA  - 2023/04/14
TI  - The Potential of Using Critical Incident Technique to Improve Design Research: A Compilation Study
BT  - Proceedings of the International Seminar on Language, Education, and Culture (ISoLEC 2022)
PB  - Atlantis Press
SP  - 160
EP  - 167
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-038-1_18
DO  - 10.2991/978-2-38476-038-1_18
ID  - Hidayat2023
ER  -