Strategies for Implementing National Standards of Hospital Accreditation to Create Quality Improvement of Patient-Centered Care Services
- DOI
- 10.2991/ahsr.k.201203.019How to use a DOI?
- Keywords
- Accreditation, Hospital, Quality improvement, Health services, Patient-centered care
- Abstract
Hospital accreditation is a form of recognition given by the government to hospitals because it has met the required standards. The general aim of accreditation is to get an overview of the implementation of standards set by the hospital, so that the quality of health services provided by the hospital can be accounted for. Hospitals in Indonesia face an important managerial challenge to change the strategy to improve health services while maintaining quality in accordance with established standards. Hospitals are expected to experience improved quality of health services if they are able to provide health services in accordance with the National Standards for Hospital Accreditation (SNARS). Hospital management’s momentum can be utilized well by hospital management because in the SNARS instrument there are significant changes in standards that originally focused on changing health care providers directed towards being patient-focused. Patient-Centered Care (PCC) is a new paradigm that put patients as the center of health services. The application of PCC is not an easy thing to do in these change of paradigm. This article aims to give a better understanding about the strategy of implementing national accreditation standards on improving the quality of health services that focus on patients in hospitals.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Dhian Kartikasari AU - Eriliana Aryanti AU - Tommy Kristanto PY - 2020 DA - 2020/12/04 TI - Strategies for Implementing National Standards of Hospital Accreditation to Create Quality Improvement of Patient-Centered Care Services BT - Proceedings of the 1st International Scientific Meeting on Public Health and Sports (ISMOPHS 2019) PB - Atlantis Press SP - 101 EP - 106 SN - 2468-5739 UR - https://doi.org/10.2991/ahsr.k.201203.019 DO - 10.2991/ahsr.k.201203.019 ID - Kartikasari2020 ER -