Measuring Organizational Performance of Small Medium Enterprise (SME) Printing Industry (Bandung, Jogjakarta, and Bali) using SCOR level 1 Opportunity Gap

DOI

10.2991/isclo-15.2016.33How to use a DOI?

Keywords

Organizational Performance, Supply Chain Operation Reference, Perfect Order Fulfillment, screen-printing

Abstract

Every business, including SMEs should be ready in facing the globalization, such as Asean Economic Community (AEC) 2015. For most SMEs in developing countries such as in Indonesia still have low productivity, they need to increase their performance. This study was focused on how to measure the organizational performance using Supply Chain Operation Reference (SCOR) Model Level 1 to define an opportunity gap in screen-printing business. Descriptive method was used with 67 people as respondents from three cities, Bandung, Yogyakarta, and Bali. The result shown that from three cities that studied, Bali has the best performance since there is no performance gap found. Which means that there is no lost opportunity, and they gain maximum profit. While the other three, still found performance gap. To overcome the gap and improve the process, still need to analyze the Plan, Source, Make, Delivery, Return activities.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Herry Irawan
AU  - Ratih Hendayani
AU  - Dodie Tricahyono
PY  - 2016/03
DA  - 2016/03
TI  - Measuring Organizational Performance of Small Medium Enterprise (SME) Printing Industry (Bandung, Jogjakarta, and Bali) using SCOR level 1 Opportunity Gap
BT  - Proceedings of the 3rd International Seminar and Conference on Learning Organization (isclo-15)
PB  - Atlantis Press
SP  - 177
EP  - 181
SN  - 2352-5398
UR  - https://doi.org/10.2991/isclo-15.2016.33
DO  - 10.2991/isclo-15.2016.33
ID  - Irawan2016/03
ER  -