Developing a Research Framework : Lessons from Malaysia's Hotel Industry

DOI

10.2991/isclo-15.2016.32How to use a DOI?

Keywords

job security, recognition, career development, training, work performance.

Abstract

this research attempts to analyze the effect of employee motivation on work performance in hotels in Malaysia. The elements used under employee motivation are pay, job security, working environment, career development and recognition. Work performance is the dependent variable whereas employee motivation is the independent variable. The purpose of conducting the research is to solve the research problem which is employees are the most important factor in the hotel industry. The services offered by employees are the reason for tourist to continue to flood the country. In order for employees to continue offering good services, factors that can keep them motivated to perform are of utmost important. The government realizes the importance of 'people' and concerns were raised about whether the hotel industry will be able to retain talents and obtain good work performance through attractive salaries. Therefore, this research is undertaken to understand the influence of employee motivation on work performance and to understand this; this research intends to identify the factors that have an effect on work performance

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Yashidevan Saththasivam
AU  - Dr. Mohammad Yazam Sharif
PY  - 2016/03
DA  - 2016/03
TI  - Developing a Research Framework : Lessons from Malaysia's Hotel Industry
BT  - Proceedings of the 3rd International Seminar and Conference on Learning Organization (isclo-15)
PB  - Atlantis Press
SP  - 169
EP  - 176
SN  - 2352-5398
UR  - https://doi.org/10.2991/isclo-15.2016.32
DO  - 10.2991/isclo-15.2016.32
ID  - Saththasivam2016/03
ER  -