Intention to Use Mobile Payment in Indonesia. The Role of Innovativeness, Usefulness, Risk, and User Stress
- DOI
- 10.2991/978-94-6463-008-4_96How to use a DOI?
- Keywords
- Innovativeness; Perceived usefulness; Perceived Risk; Intention to Use Mobile Payment
- Abstract
This study aims to examine the effect of perceived satisfaction, perceived usefulness, perceived risk, and perceived trust variables on the intention to use mobile payment in Indonesia. This study uses Gopay mobile payment as an object. This study is causal research that was tested empirically by using questionnaire data of 300 respondents who have used Gopay mobile payment at least 3 times in the last 3 months. The analysis of this study used Structural Equation Modeling (SEM) with SPSS 25 and AMOS 22.0 software. The results show that innovativeness and perceived ease of use has a positive and significant effect on perceived usefulness, stress has a negative and significant effect on perceived usefulness, while perceived satisfaction, perceived usefulness, and perceived trust have a positive and significant effect on the intention to use mobile payment Gopay in Indonesia.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Angelia Putri Permatasari AU - Dudi Anandya AU - Indarini PY - 2022 DA - 2022/12/05 TI - Intention to Use Mobile Payment in Indonesia. The Role of Innovativeness, Usefulness, Risk, and User Stress BT - Proceedings of the 19th International Symposium on Management (INSYMA 2022) PB - Atlantis Press SP - 760 EP - 768 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-008-4_96 DO - 10.2991/978-94-6463-008-4_96 ID - Permatasari2022 ER -