Measuring the Effectiveness of e-learning in Public Sector

DOI

10.2991/aebmr.k.210628.045How to use a DOI?

Keywords

e-learning effectiveness, learning motivation, IS Success Model, public sector

Abstract

Electronic learning (e-learning) has been widely adopted by many companies as a strategic tool for the learning and development of their employees, mainly for time and cost-saving. This study aims to assess the effectiveness of e-learning using six constructs of the updated DeLone and McLean information system success model (DMISM) with the extending role of employees’ learning motivation. While IS success models have received much attention among researchers, little research has been conducted to assess the success and effectiveness of e-learning systems in the organizational context, especially in the public sectors. Data gathered from 962 employees in Indonesia’s public sector was tested using structural equation modeling (SEM). The research model was able to explain 66% variance of system use, 88% variance of user satisfaction, and 73% variance of net impact. Learning motivation as an expanded variable was proven successful as a predictor for system use and user satisfaction.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Herina Nurhayati
AU  - R. Rachmawati
PY  - 2021
DA  - 2021/06/29
TI  - Measuring the Effectiveness of e-learning in Public Sector
BT  - Proceedings of the 18th International Symposium on Management (INSYMA 2021)
PB  - Atlantis Press
SP  - 271
EP  - 278
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210628.045
DO  - 10.2991/aebmr.k.210628.045
ID  - Nurhayati2021
ER  -