The Effectiveness of The Inhouse Training Model to Improve Technical Ability of Administrative Staff of The Faculty of Languages and Arts, State University of Surabaya

DOI

10.2991/978-2-38476-152-4_35How to use a DOI?

Keywords

effectiveness; in-house training; technical competency improvement; administrative staff

Abstract

The Effectiveness of the Inhouse Training Model in Improving the Technical Capabilities of Administrative Staff at the Faculty of Languages and Arts, State University of Surabaya, this research is needed to find an effective training model according to the tasks and conditions of the number of staff in the faculty and Study Program, so that the technical abilities of Administrative Staff increase according to the needs of the institution. The method used in this research is qualitative which refers to descriptive-narrative data. Respondents in this study were Administrative Staff of FBS Unesa who had service assignments in the fields of academic administration, student affairs, finance, general affairs, staffing and infrastructure facilities at faculties and study programs. The purposes of this study are to (1) explain the effectiveness of the in-house training model in improving the technical abilities of the Administrative Staff of the UNESA Faculty of Languages and Arts and (2) explain the obstacles that affect the effectiveness of the in-house training model in improving the technical abilities of the UNESA Faculty of Languages and Arts Administrative Staff. The results of this study obtained an explanation that (1) the in-house training model was effectively carried out in order to improve the technical competence of Administrative Staff. The results of the training also showed that the training materials provided could be put into practice by the Administrative Staff (2). The obstacles to the training were deficiencies: trial/practice time, provided face-to-face time, training facilities and infrastructure, and time for debriefing.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Yakup
AU  - Moch. Masrur
PY  - 2023
DA  - 2023/12/19
TI  - The Effectiveness of The Inhouse Training Model to Improve Technical Ability of Administrative Staff of The Faculty of Languages and Arts, State University of Surabaya
BT  - Proceedings of the International Joint Conference on Arts and Humanities 2023 (IJCAH 2023)
PB  - Atlantis Press
SP  - 373
EP  - 383
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-152-4_35
DO  - 10.2991/978-2-38476-152-4_35
ID  - 2023
ER  -